Position Summary:
With general direction from the Director of Quality, designs and delivers regulatory and company training to Maintenance Technical Stores/Supply Clerks, Aircraft Cleaners, and Service Providers for both new and current employees.
Job Functions:
- Promotes and fosters a safe and secure operating environment.
- Designs and facilitates Technical Stores/Supply Clerk and Aircraft Cleaner training, and fuel training to Service Providers.
- Assists in the development of new training initiatives and curriculums, including web-based e-learning.
- Prepares and updates training materials for both classroom and field training.
- Acts as liaison with department staff, Maintenance, Service Provider management, and regulators/auditors.
- Evaluates employee performance in training programs and makes recommendations to agent/student and manager.
- Monitors and evaluates training procedures followed by maintenance and fueling providers.
- Maintains curriculums in accordance with IATA, CFR 49, OSHA, FAR, DOT, and EPA.
- Assists with obtaining and analyzing data to continuously improve the training curriculum.
- Coordinates with local Managers and Supervisors to ensure training concurrency of station personnel.
- Conducts GSE training and assists with performance audits.
Required Competencies:
- High level of judgment and initiative in dealing with employee issues and irregular operations.
- High degree of professionalism and ability to keep sensitive information confidential.
- Ability to communicate fluently in English.
Education & Experience:
Required:
- Associate or bachelors degree in education or similar major - OR - one-year prior teaching or training experience.
- Strong computer skills, including Microsoft Windows, Microsoft Office (including MS Word & PowerPoint, Excel, Access), Internet courseware development tools, and e-mail.
- Excellent stand-up presentation skills.
Preferred:
- Training or experience in working with Adult Learning Styles
- Problem solving
- Analytical ability
- Interpersonal skills
- Strong oral and written communication skills
Supervisory Responsibilities:
None
Work Environment, Physical Demands & Travel:
- Corporate office; may be eligible for hybrid work.
- Classrooms/Offices/Stations.
- Moderate level of activity, significant walking/standing/movement required.
- Some travel required (50).
Disclaimer: The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of duties and/or responsibilities associated with this position. Generally, each job function is considered essential to this position and any incumbent must be capable of performing them.
