Duties and Responsibilities: Monitors all events related to customer aircraft, coordinates with appropriate leads to ensure that customer commitments are met. Identifies event discrepancies and provides customer with appropriate options.Review customer invoices for accuracy of signoffs, labor, mater

MRO Station Manager

Certified Aviation Services, LLC • 
San Bernardino, California, USA
Position Type: Permanent
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Job Description:
Duties and Responsibilities:
  • Monitors all events related to customer aircraft, coordinates with appropriate leads to ensure that customer commitments are met. Identifies event discrepancies and provides customer with appropriate options.
  • Review customer invoices for accuracy of signoffs, labor, material issues and pricing.
  • Achieve customer performance objectives
  • Ensures that pricing reflects customer commitments, and expectations.
  • Resolves customer billing disputes.
  • Manage station profitability
  • The manager will directly manage staffing and schedules to maximize profitability and meet customer demands
  • Review available vs. required manpower to assure proper capacity planning.
  • Review and sign off bi-weekly payroll
  • Hire / terminate employees
  • Comply with all Company FAA regulations
  • Manages all resources to maintain a safe and productive station.
  • Manages the department’s financial performance.
  • Resolves employee and customer questions and issues that cannot be resolved by supervisors.
  • Directs an aggressive marketing effort to grow the service business.
  • Ensures application of necessary labor and performance of personnel to meet goals.
  • Maintains accurate and up-to-date training records.
  • Monitors stations asset needs.
  • Conducts employee performance appraisals.
  • Provides necessary training to maintain a highly skilled work force.
  • Ensures facilities are maintained in a clean, orderly manner and present a proper image.
  • Performs special assignments as may be required.
Job Requirements:
JOB REQUIREMENTS:
  • Airframe and Powerplant License.
  • Bachelor degree or At least Two years of directly related experience.
  • Requires broad-based management experience in aviation.
  • An in-depth knowledge of the FAR’s.
  • Strong verbal and written communication skills.
  • Experience building strong working relations with customers.
Job Type: Full-time
Pay: $110,000.00 - $140,000.00 per year
Salary Range: 110,000-140,000
Relocation: n/a
Travel: n/a
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