PRIMARY FUNCTION
The PMEL Quality Assurance Technician applies comprehensive technical knowledge to ensure quality assurance protocols and procedures are fully implemented and executed.

ESSENTIAL FUNCTIONS

•    Monitors overall quality processes and the overall production provided by the PMEL to ensure adherence and compliance with the requirements of the PWS, TO 00-20-14, and other applicable directives.
•    Responsible for performing all Quality Reviews and Process Reviews as selected by the PMEL Automated Management System and directed by the PMEL Program Manager, Quality Manager and PMEL Manager.
•    Identifies trends, facilitates root cause analysis, and makes recommendations for improvement to management at all levels.
•    Prepares QMS records for submission to internal and external agencies.
•    Conducts parameter verification, inspects for physical condition, accuracy, reliability, traceability and safety compliance.  Reports and documents the results.
•    Observes certifying technician perform applicable processes and reports all findings to the PMEL Manager.
•    Operates the PAMS QA module, maintains the PAMS Quality Deficiency Report (QDR), Not Reparable This Station (NRTS), T.O. Deficiency Report (AFTO22) Logs, and Request for Calibration Responsibility Determination (AFTO 45). 
•    Processes completed TMDE through the QA module, and documents results of Quality Program Reviews (QR).  Verifies the correct usage of Maintenance Data Collection (MDC) and Quality Program coding.
•    Continuously monitors laboratory environmental conditions to ensure temperature and relative humidity are maintained within limits established by T.O. 00-20-14.
•    Performs Evaluator Proficiency Evaluations (EPE), as required, on alternate and augmentee PMEL Quality Assurance Evaluators.
•    Performs in-depth and careful analysis of reviews to determine the Root Cause of failures.
•    Collect and compile data for Trend Analysis.  Participate in process to implement corrective actions and make recommendations for continual improvement throughout the PMEL. 
•    Assist PMEL Manager and Technicians in troubleshooting, aligning, repairing, modifying, calibrating, and certifying TMDE
•    Assist PMEL Manager, Quality Manager and Lead Technicians in evaluating training and qualification requirements for all PMEL personnel.  Provide technical guidance and training to technicians as needed.
•    Assist PMEL Manager and Quality Manager in duties and responsibilities.  May be required to act as PMEL Manager during absences.
•    The PMEL Quality Assurance Evaluator may be required to perform other related duties to meet the ongoing needs of the organization.

SUPERVISORY RESPONSIBILITIES:

Position has the responsibility and authority to carry out assigned tasks.  No supervisory responsibilities assigned.

KNOWLEDGE, SKILLS, & ABILITIES:
•    Highly knowledgeable of all facets of the US Air Force Metrology and Calibration Program. 
•    Extensive experience in aligning, troubleshooting, repairing and calibrating advanced electrical, electronics, electro-mechanical, physical, dimensional, mechanical, optical, and thermal Test Measurement and Diagnostic Equipment (TMDE) in the assigned Precision Measurement Engineering Laboratory (PMEL).
•    Extensive experience in interpreting block, schematic, wiring and logic diagrams and technical data with the ability to train other technicians.
•    Advanced knowledge in calibration traceability, metrology techniques, laboratory practices and AFMETCAL Program functions and procedures.
•    Excellent computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills or software programs. Working knowledge of advanced software applications is preferred.
•    Ability to use the PMEL Automated Management System to ensure accurate data entry and complete reports.
•    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
•    Ability to write routine reports and correspondence.
•    Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff. Will also routinely interact with other crew members.
•    Ability to comprehend all applicable processes and, in turn, teach subordinates on the same.
•    Strong professional customer service skills, including active listening, prompt service and follow-up. 
•    Strong decision analysis and problem solving skills; ability to draw conclusions and justify decisions. 
•    Strong organizational skills with ability to follow established priorities to meet contractual requirements.
•    Must be able to communicate issues to management.
•    Ability to learn and understand corporate policies and procedures and how they relate to goals.
•    Ability to perform basic to advanced mathematical computations.
•    High degree of self-motivation and the ability to work independently.
•    Ability to multi-task.