ZENETEX specializes in management and technology support services for a variety of federal agencies and commercial organizations. We don’t just say “Because Service Matters”, we prove it in working side by side with our customers across a wide range of federal agencies. Each of these agencies is inv
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Process Improvement Specialist

Zenetex, LLC • 
Springfield, VA, Virginia, USA
Position Type: Contractor
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Job Description:
ZENETEX specializes in management and technology support services for a variety of federal agencies and commercial organizations. We don’t just say “Because Service Matters”, we prove it in working side by side with our customers across a wide range of federal agencies. Each of these agencies is involved in the defense of our country, which matters to all of us as citizens. The service we provide allows them to achieve their very valuable missions.
We have an opportunity for a Process Improvement Specialist to support a major government Intelligence agency located in Springfield, VA. The Process Improvement Specialist will interface with program managers and the Human Development (HD) office to create initiatives that meet the process improvement needs of HD leadership for: technology development; operational and maintenance actions; and hardware and software management.

  • Utilize MS SharePoint and other MS Office programs to document processes in clear terms and to provide a visual display of the process for leadership
  • Assist the activities of specialists and other staff as necessary on activities related to process improvement
  • Develop professional documentation for maintaining currency of information
  • Provide input and document actions needed for completion of technology development, management of hardware and software and updating web content
  • Track and manage formal taskers workflow, completion, and close-out
Job Requirements:
Required:
 
  • 7 - 10 years of experience in Process Improvement
  • Bachelor's degree or equivalent experience
  • At least 12 months of demonstrated experience directly supporting Senior Executives, e.g. General/Flag Officers, civilian SES, or corporate equivalent
  • A minimum of 12 months of demonstrated experience in at least four of the following areas:
  • DoD and IC Enterprise Architecture
  • Business Process Reengineering
  • Information Technology Information Library (ITIL) Process
  • Process Improvement methodology
  • Quality Assurance Process Engineering
  • Organizational Design and Management
  • Data Generation and Process Analysis
 
Desired:
 
  • At least one Process Engineering Certification, such as ITIL, Six Sigma, CMMI, or ISO
  • This position will require U.S. citizenship and an active DoD TS/SCI clearance. Due to the highly classified nature of this work we are unable to consider candidates who do not hold this level of clearance.
ZENETEX is an equal opportunity/affirmative action employer. Qualified applicants are considered for employment without regard to age, race, national origin, sexual orientation, gender, gender identity and expression, disability, veteran status, or any other characteristic protected by law.
Salary Range: -
Relocation:
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Job Ident #: 2019-2234
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