Job Title: Quality Assurance Auditor - Aviation Maintenance (on-site)
Job Location: Miami, FL
About FEAM:FEAM is the MRO leader in aircraft line maintenance engineering in the U.S. FEAM leads the line maintenance industry with advanced aircraft repair capabilities, a wide line station network, and vast approvals for all current and next-generation aircraft including B787 and A350 aircraft. FEAM places special emphasis on technical training, uncompromising quality controls, and continuous improvement principles. With these effective measures in place, FEAM delivers the best innovative technical services for all commercial aircraft operators.
FEAM Aero is currently seeking an experienced Quality Assurance Auditor (Aviation Maintenance) to join our Miami, FL team. We pride ourselves on consistently exceeding our customers’ expectations and creating lifelong relationships with our clientele.
The Quality Assurance (QA) Auditor reports to the Quality Assurance Manager and is responsible for performing internal/external audits and investigations supporting FEAM’s Part 145 Quality Assurance Program. The Quality Assurance Auditor is responsible for compiling objective evidence by conducting interviews, reviewing documentation, performing audits, surveillance, and investigations to determine whether organizations and/or individuals are conducting business in accordance with regulations and established policies and procedures.
- Conducts scheduled and unscheduled surveillance/audits of the repair station, its facility, vendors, and sub-contractors for compliance with FEAM policies and procedures and Federal Aviation regulations.
- Evaluate internal operations for adequacy of facilities, equipment, procedures, and overall management to ensure safe, effective, and compliant operations.
- Monitor compliance with all company Repair Station policies and procedures, Safety Management System (SMS), and training program requirements using Quality Assurance & SMS auditing matrix and checklists.
- Responsible for all internal and external quality audits of assigned line stations, documenting results while identifying any hazards and associated risks.
- Identify systemic problems with respect to policies and procedures and report deficiencies.
- Works with management on yearly audit planning.
- Initiates and coordinates administration of Corrective Action Plans (CAPs) when applicable, works with management to resolve any issues, assisting in the corrective action process for both internal and external customers.
- Review corrective action plan (CAP) responses to ensure they adequately address the root cause of issues/incidents.
- Monitor the operation of line & service checks randomly to ensure the proper procedures and paperwork are utilized.
- Audit work packages, if required, ensuring that all assigned work has been properly completed and documented.
- Competently research and retrieve technical data.
- Properly interpret drawings and other technical data.
- Maintains audit and investigation records.
- Assist in maintaining the Repair Station approved vendor list.
- Foster an environment in which quality, safety, and compliance are everyones concerns.
- Perform other duties as assigned by the Quality Assurance Manager.
- Minimum of five (5) years of CFR Part 145 repair station or 121 air carrier quality assurance experience.
- Familiar with the following FAA regulations, 14 CFR 43, 145, and 121.
- FAA Airframe and Powerplant License (A&P) with no history of infractions.
- Must have a valid drivers license.
- Must have a valid passport with no travel restrictions.
- Must have the authorization to work in the US.
- Must be willing to travel over 50 of the time.
- Must be able to travel to line stations within the system to perform duties as required.
- Must be able to work an irregular schedule when required.
- Degree in Aerospace or Aviation Maintenance or equivalent industry-related work experience.
- Understanding of Safety Management System (SMS) and Root Cause Analysis (RCA).
- ASQ, ISO, or similar certification preferred.
- Skills in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to communicate effectively, both orally and in writing, using standard English.
- Able to interface in a pleasant and professional manner with all departments, levels of management, customers, and vendors.
- Be able to problem-solve by using critical-thinking skills.
- Strong organizational skills to set and meet deadlines.
- Detail-oriented and can work in a fast-paced environment with constantly shifting priorities.
- Ability to work independently as well as in a team environment.
- Ability to work under adverse conditions in a production/aircraft maintenance environment.
Compensation and Benefits:FEAM Aero, in addition to a good working environment and competitive pay, it is FEAM’s policy to provide a combination of supplemental benefits to all eligible full-time employees. FEAM offers Medical, Dental, and Vision Plans. Vacation and sick time, short and long-term disability, accidental insurance, supplemental life, FSA (Flexible Spending Account), and Critical Illness Insurance.
Additionally, FEAM places special emphasis on technical training. FEAM is a leader in EASA Level Technical Aviation Training Globally. FEAM is one of very few U.S. MRO organizations that provides EASA 147 maintenance training. In addition to the competitive benefits, FEAM offers -4 day and -3-day work weeks for some positions.
FEAM is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability, sex, marital status, pregnancy, military or veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.