The Quality Assurance II (QA II) is responsible for owning and ensuring the effectiveness of the Quality Management System (QMS) in alignment with AS9100, ISO9001, and customer-specific requirements. This role leads audit readiness, drives systemic corrective actions, and ensures that quality processes are not only followed, but effective in preventing recurrence.

Key Responsibilities:

QMS Ownership & Compliance

• Own the effectiveness of the Quality Management System (QMS)
• Ensure compliance with AS9100, ISO9001, and customer-specific requirements
• Maintain and approve Quality Manuals, procedures, SOPs, and work instructions
• Define and enforce document control standards (internal change controls alignment)
• Ensure alignment between documented processes and actual execution (floor validation)                                     

Audit Leadership (Internal, External, Customer)

• Lead internal audit program (planning, execution oversight, closure effectiveness)
• Serve as primary interface for registrar and customer audits
• Ensure audit readiness across departments at all times
• Review and approve audit findings, responses, and corrective actions
• Coach QA/QE/QC teams on audit expectations and responses

NCR / RCCA System Effectiveness

• Own the NCR system performance and effectiveness (AS9100 8.7)
• Ensure proper classification, containment, and disposition of nonconforming product
• Drive RCCA quality and effectiveness (AS9100 10.2)
• Review and approve root cause analysis and corrective actions
• Identify systemic issues and drive cross-functional resolution

KPI, Risk & Continuous Improvement

• Own Quality KPIs (NCR trends, FPY, audit results, repeat defects)
• Drive data-based decision-making using Power BI or equivalent tools
• Identify and escalate systemic risks to leadership
• Lead continuous improvement initiatives tied to quality performance                                                                     

Leadership & Development

• Mentor QA I and QA Specialists
• Provide guidance on NCR writing, RCCA quality, and audit readiness
• Support training programs related to QMS and quality standards

• Associate or Bachelor's degree, preferred
• 5+ years of experience in an AS9100/ISO9001 manufacturing role, preferred
• Basic knowledge of composite material related manufacturing equipment and processes a plus
• Strong technical writing skills, the ability to communicate effectively with management, technical teams and all departments in the business
• Ability to lead from within the team and contribute independently with a strong work ethic, be innovative, detail oriented, possess initiative, be positive, and be people oriented
• Proficient with Word, PowerPoint and Excel, ERP Software, PowerBI, or other relevant data mining software applications
• ASQ  CQA certified or AS9100 lead auditor trained, with hands on implementation and assessment is a plus
• Able to demonstrate solid knowledge and application of root cause analysis tools for process improvements and corrective action effectiveness
• Strong organizational and communication skills
• Ability to lift/carry up to 50 pounds and work in various physical conditions
• Must be a U.S. Citizen or lawful Permanent Resident in compliance with ITAR regulations.

Preferred Qualifications:
•    Knowledge of composites manufacturing processes
•    Experience in aerospace-related manufacturing environment
•    Certification as an AS9100 auditor
•    Experience in customer facing Quality initiatives
•    Familiarity and application of RCCA
•    Familiarity and application of PFMEA
•    Familiarity and application of PPAP

Benefits:
•    Comprehensive medical, dental, vision, and life insurance benefits.
•    401(k) matching after 6 months tenure
•    Paid time off (PTO) for vacation and sick days
•    Employee referral program 
•    Shift differential for 2nd shift employees 
•    Potential to earn quarterly discretionary bonuses based on company performance
•    Discounts on select services/products
•    Climate-controlled work environment

Hours of Operation:
Normal business hours: 7:00AM – 4:00PM; Monday through Friday, with occasional weekends and holidays as scheduled by leadership.

Work Environment & Physical Requirements:
•    Combination of indoor and outdoor activities with varying conditions
•    Requires walking, standing, sitting, climbing, balancing, bending, reaching, handling, stooping, kneeling, and crouching
•    Ability to lift/carry/push/pull up to 50 pounds
•    May involve operating material handling equipment in a safe manner
•    Work may include exposure to variable noise levels, fumes, airborne particles, hazardous chemicals, etc., requiring personal protective equipment
•    Some positions may require working with small parts/components, necessitating excellent hand-eye coordination and manual dexterity
•    Specific vision abilities required, including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus