Senior Staff Representative - Maintenance Control Technical Support

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Technical Operations/Maintenance

Technical Operations includes the maintenance and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more

At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

Bonus eligible: yes

Job overview and responsibilities

Support field technicians and provide expertise/oversight on chronic, complex and repeat troubleshoot and repair needs (fleet/engines). In-station (on-site support) to facilitate first time fix plans and lead from a technical standpoint, chronic aircraft fix plans. Also collaborates heavily with Service Engineering, Maintenance Control and indirectly OEM’s, including Airbus and Boeing. The position also engages in the design and upkeep of robust tracking and report databases to help identify trends, speed repeat and recurrent item repair

· Responsible for the day-to-day operation of identification and management of chronic repair needs-execution

· Collaborates with reliability functions to determine chronic ‘fix’ levels and identify fleet and or system/engine trends

· Utilize his/her fleet knowledge to assist station technicians (either direct or remote) on troubleshooting and repair plans

· Instructional as well as dotted line leadership guidance to station technicians

· Provide information and detail to Fleet Managers for performance management as it relates to fleet activity

· Act as collaborative liaison between various disciplines for station/fleet activities including but not limited to Station Leadership, Engineering, Line Production, Quality Assurance and Reliability

· Supports regional line stations

Required

· High School Diploma or GED/Education equivalent

· Airframe & Powerplant licenses

· Minimum of 3 years of Aviation Maintenance experience

· Demonstrated knowledge of Line Maintenance mission and activities

· Able to demonstrate troubleshooting skills

· Must be a team player and able to work collaboratively with others

· Occasional travel

· Work location onsite

· Must be legally authorized to work in the United States for any employer without sponsorship

· Successful completion of interview required to meet job qualification

· Reliable, punctual attendance is an essential function of the position

Preferred

• Avionics experience

· Some College

· Fleet Specific Training/Knowledge Base

· Aircraft Maintenance Supervisory Experience

· Access and Fleet Health Monitoring Products

• Experience in DST and or Technical Training as Instructor

Division: 66 Technical Operations/Maintenance

Function: Tech Ops / Maintenance - Management & Administrative (M&A – soon to be IBT represented)

Equal Opportunity Employer