At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

Youll find us in 95 of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forward-were proud to be recognized as a Great Place to Work® by 79 of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

The Head of Telecom Expense Management is managing a team of six Accounting Analysts in charge of processing and validating all SITA Telecom invoices ( ~700 invoices per month), ensuring all Telecom charges are properly coded, validated against orders, quotations and inventories, managing disputes with suppliers, working with internal teams to identify unknown charges, to resolve disputes and with other Finance teams for compliance and internal reporting.

WHAT YOULL DO

• Ensure all SITA Telecom invoices are timely processed and validated through SITA TEM tool so that SITA pays the right amount to suppliers and does not pay for unused or invalid services.
• Manage operational relationship with SITA TEM tool vendor, tool performance and any needed functional tool changes.
• Manage and enforce business rules for coding of telecom charges with the input from the relevant Business Finance teams.
• Ensure accruals are properly and timely communicated to relevant Finance teams.
• Raise and manage disputes with suppliers, ensuring timely resolution, with help of Procurement teams as needed.
• Ensure cost savings and cost avoidance are properly recorded and reported on.
• Ensure Key Activity and Key Performance indicators are reported on and analyzed when needed.
• Work with ordering & delivery teams to resolve unknown charges, inventory data discrepancy or process misalignment.
• Provide regular expense reports to internal SITA teams.
• Participate in PnL analyses, expense audits, account reconciliation.

ABOUT YOUR SKILLS

• 10 years experience in a multinational environment
• At least 5 years experience in managing a team
• Minimum of 3 years work experience in the appointed area of responsibility or similar activity
• Previous experience in data analyses and/or data reconciliation.

KNOWLEDGE & SKILLS

• Proficiency in spoken and written English; other languages are beneficial
• Ability to apply processes and procedures as well as design and document new processes and procedures
• Understanding and application of accounting principles; good finance knowledge background
• Demonstrate proficiency in common analysis tools (MS Excel Word, Power BI, basic of SQL, macros, …);
• Demonstrate proficiency in Office tools ( Word, PowerPoint,…)
• Strong communication and inter-personal skills with the ability to engage effectively with internal and external customers at all level
• Strong analytical skills
• Must be detail oriented,
• Have the ability to work in a deadline-oriented environment
• Fast learner

EDUCATION & QUALIFICATIONS

• University Degree in Business Finance, Accounting or equivalent

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your teams needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsofts Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

🙌 Competitive Benefits: Competitive benefits that make sense with both your local spanet and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.