The Accounting Manager – Payment System Operations plays a key role within the Finance team, overseeing the quality, efficiency, and evolution of payment services. This position manages both local and remote (managed services) team members, ensuring streamlined operations, strong internal controls, and scalable processes aligned with company growth and risk management goals.
- Lead and manage local and remote payment operations teams.
- Oversee credit card processing, invoice integration, and resolution of transaction issues.
- Ensure accurate processing of all point-of-sale transactions and credit card files.
- Review customer and military contracts to ensure appropriate payment terms and controls.
- Coordinate with FBO General Managers and Sales to support military bid submissions.
- Collaborate with IT to enhance systems and streamline payment processes.
- Maintain strong relationships with payment processors, financial institutions, and key clients.
- Manage accounts receivable for major clients, including NetJets, FlexJets, and Everest.
- Oversee all aspects of direct bill corporate accounts, including disputes and requests.
- Support onboarding for new locations and validate new processes across departments.
- Investigate and resolve billing discrepancies professionally and promptly.
- Partner with Accounting, Pricing, Sales, Marketing, and Collections to resolve customer issues.
- Ensure compliance with internal controls, company policies, and process documentation.
- Prepare and present analytical reports to leadership and cross-functional teams.
- Develop and maintain desktop procedures; train staff on new systems and workflows.
- Assist departments with requests related to cash applications, revenue management, and collections.
- Communicate effectively with stakeholders and ensure timely follow-up.
- Perform additional duties as assigned.
Minimum Education and/or Experience:
- Associate degree in Accounting, Business Administration, or equivalent experience.
- Minimum 5 years of experience in accounting, accounts receivable, or collections.
Additional knowledge and skills:
- Strong leadership skills, including managing remote teams.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Proficient in MS Excel and Outlook.
- Strong communication, problem-solving, and customer service skills.
- Working knowledge of accounting principles, including P&L
With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.
