Job Description:
Come work for NAVBLUE and join the fascinating digital aviation industry!
NAVBLUE, an Airbus Company, is the new generation of digital, sustainable, user-friendly Flight Operations and Air Traffic Management solutions and services for airlines. Navblue offers the agility of a startup with the horsepower of the group Airbus, whose ambition is to pioneer sustainable aerospace for a safe and united world.
We are passionate about pushing the boundaries of what is possible in flight operations and committed to delivering solutions that enable our customers to operate more efficiently, safely, and sustainably. Our global team delivers a reliable and customized user experience to more than 500 customers worldwide.
At NAVBLUE, we are committed to giving our employees the chance to grow and develop their skills. We foster an international, diverse, and safe workplace by promoting an inclusive culture, where everyone is valued and respected. We empower our people to bring in their own perspectives and experiences.
If you are a motivated person, enjoy working in transnational teams, passionate about innovation and the aviation industry, we want to share this journey with you! We invite you to join and grow with us!
Job Summary:
This role will be responsible for planning, directing and coordinating project activities for large, complex flight operations software implementations in collaboration with both internal stakeholders and Navblue customers. The project manager is the main Navblue focal point for customers during the implementation phase that extends from sales handover to solution cutover and transition to customer support. A key focus for this role will be on managing customer satisfaction, customer expectations and ensuring that goals and objectives of projects are accomplished within the prescribed time frame and funding parameters.
This job requires excellent interpersonal skills, problem solving skills as well as enthusiasm for building a privileged relationship with customers. The project manager must also demonstrate the ability to work in a dynamic multi cultural - multi disciplinary environment.
Responsibilities:
Conducts project handover from sales ensuring that the project Scope of Work and contractual agreements are well framed and understood. Identify and socialize project risks in case of doubts.
Develops project plans specifying project deliverables, scheduling, milestones, identification and management of risks, contingency plans and allotment of resources; review with Senior Management as required
Prepares and leads on-site or remote Kick-Off meetings with customers and relevant internal stakeholders
Establishes and maintains good communications with Product Management, the customer and internal staff on project issues and concerns including managing customer expectations on requests for changes to project deliverables.
Ensures that project activities are appropriately tracked and recorded
Liaises with NAVBLUE sales in case of Scope of Work deviations requiring change requests
Protects the product and development teams from scope creep
Creates ,maintains and records project activities for both internal and external customers
Schedules and facilitates customer and project team meetings
Identifies and reports project changes that affect budget and / or timeline
Anticipates and devises solutions to problems that may arise in project execution
Properly notifies Management of any pending or current escalations relating to the project that could impact the success of the project
Monitors quality of project deliverables Organizes proper hand-over to customer support (user manuals & product documentation, scheduling training, hand-over to Account Management, orientation with NAVBLUE’s customer support infrastructure)
May include management of third party vendors
Co-ordination and communication with customers and internal stakeholders in multiple countries and across multiple time zones
Knowledge, Skills, Demonstrated Capabilities & Competencies:
Ability to maintain strong customer relationships in challenging environments
Superior communication and interpersonal skills
Strong problem solving, facilitation and organization skills
Understand the business value offered by Navblue products
Able to travel to global customer sites as required
Education:
Successful completion of University degree in Aviation Industry, Computer Science, Business Administration, or equivalent work experience
Project Management Professional credentials from accredited Project Management Institute, or equivalent work experience
Experience:
Extensive Project Management and Implementation experience in a software technology environment, with projects of varying scope and size
Prior experience in commercial airline flight operations is preferred
Technical Systems Proficiency:
Travel Required:
Perks:
Located in the heart of University of Waterloo’s David Johnston Research &43; Technology Park, NAVBLUE is close to shops, restaurants, gyms, daycare, and many other amenities, and only 10 minutes away from Hwy 85. The modern design of our suite on the second floor of the Accelerator Centre draws its inspiration from airport terminals, and features bright, open workstations, rather than boxed-in cubicles. As part of our family, you will enjoy:
Being part of Airbus Network
Flexible hours
Hybrid working environment (2 days in office)
Free parking
Weekly Breakfast
Vacation Days (15 - 25)
Professional Development Day
Christmas shut down
Summer core hours
Strong work-life balance
Casual dress code
Competitive group benefits plan
Strong focus on mental health support benefits
5 Sick Days
2 Personal Days
RRSP matching program
Life Insurance
Employee stock ownership plan
Maternity & Paternity benefits
Referral program
Rewards and Recognition program
Training and Development Support
Monthly Lunch and Learns
Fitness & Wellness reimbursement
An active social committee
Organized Volunteer Events
Game room, including a flight simulator!
Lunch hour sporting activities (hockey, soccer, volleyball etc.) with a shower on site
Active Inclusion & Diversity Committee
And much more!
Not to mention, the aviation industry’s ongoing digital transformation means we must continually innovate and rise to the many challenges faced by our geographically diverse customers. We are always looking for creative ways to improve our processes and technologies to be a leader in the highly competitive aviation market.
Applying:
We thank all applicants for applying. Only selected applicants will be contacted.
Navblue is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.
About Us:
NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. You’ll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You’ll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.
You’ll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies; the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio.
NAVBLUE is also proud to have been recognized as one of Waterloo Area’s Top Employers for 2024. Based on eight criteria: physical workplace, work atmosphere and social, health financial and family benefits, vacation and time off, employee communication, performance manager, training and skills development and community involvement. It was determined that we offer some of the most progressive and forward-thinking programs within the area. Plus, NAVBLUE was recognized as one of Canada’s Best Employers for Recent Graduates in 2024. We are excited and grateful for both these recognitions. We realize that it is our employees that have allowed us to succeed and will allow us to continue succeeding.
NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age.
NAVBLUE is based in Hersham (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand) and Malmö (Sweden), Gdańsk (Poland) with other offices all around the world.
The Future is Yours for the Taking: https://youtu.be/vdY6gYuceYY
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
NAVBLUE, Inc.Employment Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
Programme & Project Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
