Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.Come join us to create what’s next. Let’s define tomorrow, together.Des
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Assistant Manager - Quality Assurance
Job Description:
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

There’s never been a more exciting time to join United Airlines.

We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:

As the Assistant Manager – Quality Assurance, you’ll be a key leader within United’s Technical Operations division, ensuring the highest levels of compliance, safety, and operational integrity. You will oversee a team of QA auditors, support regulatory audit execution, and help drive continuous improvement across all quality systems and processes. This role offers exceptional visibility and growth potential, with regular collaboration across departments and direct impact on United’s mission to lead the industry in excellence.

Some responsibilities include, but are not limited to:

Monitor and ensure compliance of United’s off-wing maintenance activities with company policies and FAA/regulatory standards

Provide expert guidance to the QA team regarding policy interpretation and regulatory requirements

Oversee completion of administrative tasks and develop subject-matter expertise in departmental systems (e.g., SCEPTRE, QAAS)

Supervise QA auditors in the development and execution of scheduled and unscheduled audits, investigations, and special projects

Direct the audit planning process to ensure minimal operational disruption while maintaining safety and compliance

Conduct and support audit and investigative efforts as needed

Optimize scheduling and resource planning to enhance efficiency and reduce operational impact

Collaborate with internal departments and stakeholders to resolve audit findings and address inquiries

Lead or support initiatives aimed at improving QA processes and systems

Represent the QA team in cross-functional meetings and working groups

Perform additional duties as assigned

Travel 40-50 to domestic and international sites for on-site quality oversight

Note: This is a remote position with a 40 travel requirement. While the role is fully remote, we prefer candidates based near one of our hub locations: San Francisco, Los Angeles, Chicago, Denver, Newark, or Washington D.C. (IAD)

Qualifications

What’s needed to succeed (Minimum Qualifications):

Bachelors Degree in relevant field or equivalent experience

Minimum of 5 years of aircraft maintenance experience, including at least 2 years in quality role

In-depth understanding of aircraft maintenance systems and United Airlines policies/procedures

Excellent communication, analytical, and organizational skills

Proficient in Microsoft Office suite

Must be legally authorized to work in the U.S. without sponsorship

Successful interview completion required

Reliable and punctual attendance is essential

What will help you propel from the pack (Preferred Qualifications):

FAA Airframe & Powerplant (A&P) License

CASE (Coordinated Agency for Supplier Evaluation) qualification

7+ years of aircraft maintenance experience, including at least 4 years in quality assurance


The base pay range for this role is $87,780.00 to $114,376.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.","industry":"Industry
Company Details
United Airlines
1200 Algonquin Rd
Elk Grove Village, Illinois 60666 USA
www.united.com
100 Open Jobs Available
Commercial aviation carrying passengers and cargo worldwide.

Benefits:
Employees enjoy a full benefit package including unlimited travel for themselves and their families.
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Chicago, Illinois, United States
Type
Permanent
Company Details
United Airlines
1200 Algonquin Rd
Elk Grove Village, Illinois 60666 USA
www.united.com
100 Open Jobs Available
Commercial aviation carrying passengers and cargo worldwide.

Benefits:
Employees enjoy a full benefit package including unlimited travel for themselves and their families.

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