This is a full time/direct hire position offering a competitive salary with full benefits package.

REPORTS TO: Production Manager

JOB SUMMARY:

Assists the Production manager in managing the Production Group for company’s corporate jet service center – by applying the company’s Group’s standards and methods, in coordination with the other company departments.

SKILLS:

• Excellent communication skills and ability to interact with all levels of the organization.
• Strong analytical and problem-solving skills.
• Ability to motivate and lead a large team in the organization.
• Guarantees a good social climate.
• Flexible to work under stringent deadlines and high work pressure on a regular basis.
• Knowledge of various equipment and applications.
• Strong profit center management skills.

ESSENTIAL FUNCTIONS:

Assist the Production Manager with the following tasks:

• Extends regularly the perimeter of the contract in place with the customer.
• Guarantees Customer – Industrial Partner satisfaction and establishes relations of mutual trust with the latter, thus contributing to the development of the company’s brand image.
• Defines their budget in agreement with the Operational Manager and ensures the performance of their area.
• Implements the contractual industrial partnership with the customer to the latter’s total
  satisfaction (Quality, Lead-times, Costs, Dialogue).
• Validates the sites activity schedule with the customer, checks its execution and, where applicable, takes the necessary corrective actions.
• Manages the distribution of the workforce and workload between the various departments/working parties. Ensures, in particular, the match between capacity and workload on their production area.
• Ensures all personnel and material are in place to control and manage their production demand on a daily basis.
• Supervises and checks the use made of the materials and consumables per working party, on the area.
• Directs all of the production sites personnel.
• Translates the sites Efficiency targets into indicators suited to the various departments.
• Supervises the training programs (tutoring) and skills management on the area.
• Implants company’s core values with the personnel.
• Supervises the preparation of the data used for invoicing the works.
• Checks the safety and disciplinary rules, and ensures they are applied.
• Checks the instructions relative to respect for the environment, ensures they are applied.
• Reports regularly to their Operational Manager on operations and any problems encountered.
• Guarantees the good traceability of the production activities.
• Organizes, develops, and participates in level meetings according to the standards defined by the Group.
• Ensures yearly individual meetings with their staff.
• Informs their personnel of the directives issued by Management, and ensures top-down communication in their area (in particular Management Reviews).
• Participate in level meetings according to the standards defined by the Group.
• Suggest improvement opportunities to their process and performs corrective actions if any deviation is detected.
• Takes part in management review meetings when required.

QUALIFICATIONS/EXPERIENCE:

• 3 years’ experience or equivalent, depending on training and experience.
• 3+ years VIP/business jet service management experience (lead, supervisor experience or higher)
• Must have strong Microsoft office suite experience (PowerPoint, Word, Excel, etc.) – Strong experience using MS Project is a plus!
• Ability to interact/communicate with all levels of the company and to act as company liaison and voice of the company to the customer. as be the voice to the customer.