A. Job Purpose
• Highly skilled and proactive Senior Manager with deep expertise in airline cargo
systems and digital platforms. This role demands strong leadership, strategic
thinking, and the ability to drive end-to-end execution of cargo technology
initiatives, including booking, tracking, revenue management, and integration with
global logistics partners. The ideal candidate will possess exceptional stakeholder
management skills and experience in implementing modern cargo solutions,
automation, and AI-driven optimization.
B. Key Accountabilities
Strategic Activities
• Lead and manage the full lifecycle of cargo system projects – from strategy to
implementation.
• Own accountability for platform upgrades, integrations, and operational efficiency.
• Drive strategic conversations with cargo business units, translating operational
needs into technical solutions.
• Collaborate with cross-functional teams including cargo operations, engineering,
and external vendors.
• Ensure compliance with aviation industry standards and IATA cargo regulations.
• Champion automation and AI-driven optimization for cargo capacity planning and
dynamic pricing.
• Prepare and present executive-level updates, dashboards, and performance
metrics.
• Build and maintain strong relationships with internal and external stakeholders.
C. Skills Required for the role
Preferred : Hands-on experience with cargo management systems (e.g., CHAMP, IBS iCargo, Accelya). | Strong understanding of cargo booking, tracking, and revenue management processes. |
Good technical understanding of APIs, data flows, and system architecture. Experience in AI-driven forecasting and optimization for cargo operations. | Familiarity with EDI messaging standards (Cargo-IMP, Cargo-XML). |
D. Key Performance Indicators
Project Execution | • Project Schedule Adherence • Scope & Budget Management • Quality of Deliverables |
Client and Stakeholder Relations | • Stakeholder satisfaction and cross- team collaboration effectiveness. |
Team and Resource Management | • Adaptability and Problem-Solving • Team Management and Resource Utilization |
E . Key Interfaces
Internal Interfaces |
Leadership & Stakeholders |
Project & Other Teams |
External Interfaces |
Vendors & Suppliers • Coordinate with external vendors and suppliers to manage tasks and support for deployment, such as software configuration, development, testing, or third-party services. |
F.Educational and Experience Requirements
Minimum Education Requirements | • Bachelors degree in a relevant field, such as computer science, information technology, business, or project management. |
| Minimum Requirement Desired | |
Experience | • 8+ years of experience in cargo systems or airline technology. | • Proven expertise in implementing and managing cargo platforms. • Strong leadership and stakeholder management skills. |
• Excellent communication and analytical abilities.
• Certifications in project management (PMP, Agile) preferred.
