Cabin Services Base Manager 

Description

We are recruiting for a highly motivated and experienced Base Manager to join our team at Marrakech (RAK) The role is pivotal in ensuring the efficient management and welfare of our cabin crew community while driving operational excellence and encouraging crew engagement. This position will focus on delivering a thriving and motivated crew environment, championing leadership, and ensuring an exceptional standard of performance at our RAK base.

You will be responsible for building a strong and effective crew community that values efficiency, safety, and commercial awareness. This involves managing and coaching Crew Performance Manager(s), driving crew development and progression opportunities, and creating a culture of recognition for high performance and going the extra mile. Maintaining flying qualifications, you will serve as a visible and accessible leader, promoting operational and safety excellence while ensuring compliance with company policies, procedures, and regulatory requirements.

Accountabilities for this role include overseeing all aspects of crew performance, including on-time performance, absence management, and conduct matters. You will play a key role in promoting crew welfare, addressing issues with empathy and accountability.. Additionally, you will be instrumental in supporting fatigue risk management, organising innovative base communications and events, and ensuring the crew facilities meet operational and health and safety standards.
This position also encompasses responsibilities such as managing budgets, overseeing base administrative tasks, and collaborating with airport and supplier teams to resolve facility-related issues. You will work closely with the network team, acting as a pooled resource and deputising for other Base Managers as needed. This is an exciting opportunity for a proactive and dedicated individual to shape the future of our RAK base and drive the success of our crew operations.
 

What you need to do in this role

You will have a proven track record in leading and developing large high-performing teams, with a strong background in operational delivery that aligns with strategic goals. Exceptional stakeholder engagement skills are essential, with the ability to communicate effectively and influence at all levels, both internally and externally.

Resilience under pressure and a commitment to adopting a collaborative, "one team" culture across all departments are key. Evidence of process improvement will further support success in this role. Outstanding organisational, administrative, and presentation skills are required, alongside the ability to prioritise effectively in a fast-paced, ever-changing environment. 
As always, experience in aviation is helpful but the understanding of managing large teams and implementing positive change is crucial for this role. 

Location & Hours of Work

This is a full-time role and will be 44 hours per week (including weekends and public holidays) based at Marrakech Airport. Regular flying as operational crew is also required (once a week).
This position requires availability for Network travel when required as well as completing out of hours, on call duties on a rotational basis.

About easyJet

Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet. At easyJet our aim is to make low-cost travel easy – connecting millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.

Whether you’re working as part of our front-line operations or in our corporate roles, we’ll give you everything you need to make a personal impact on our growing business. We believe in sharing new opportunities, stepping up to challenges and supporting each other with our Orange Spirit. Make a difference with your next role. Make it easyJet.

Apply
Complete your application on our careers site. Please ensure your CV is written in English.

Reasonable Adjustments

At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com.

We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation