The main tasks of the Cargo Lead Agent include, among others:

• Documentary acceptances
• Shipment data capture
• Prioritization of export build-up and Import breakdown
• Preparation of export and Import documentation (Manifest, AWBs)
• Handling of irregularities (MSCA, MSAW, FDCA, damages)
• Preparation NOTOC
• Close out flight
• Handling of irregularities (MSCA, MSAW, FDCA, damages)
• Customer contact (Notify customer)
• Hand over AWB and Docs to customer
• Debit charges
• Assists the Cargo Supervisor in monitoring the Office Agent Junior
• Provides feedback to Office Supervisor
• Provides Support to Office Agent
• Provide oversight and training to new agents working in the office
• Participates in staff briefings

* Perform all other duties assigned or delegated by supervisors

Flight privileges, 15-20 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days

Are you ready to Take-off with us? Know more about the requirements below:

• High school diploma/GED desirable
• 2-3 years of experience in warehouse handling desirable
• Fluency in English language required
• Qualification according to CHM / GOM desirable
• Proficiency in MS Office as user
• Strong detail oriented
• Strong communication skills
• Strong problem solving
• Strong quality consciousness
• Strong productivity driven
• Strong reasoning ability
• Strong safety and security
• Strong conflict management skills
• Excellent customer orientation
• Excellent customer service
• Excellent commitment
• Excellent teamwork
• Must possess a legal work permit in the U.S.
• Willingness to travel
• Willing to work shifts

* CV/ Resume required

* Company will not provide relocation assistance