Crew Scheduling Supervisor

CommuteAir •

North Olmsted, Ohio, USA

Position Type: Permanent

Job Description:

The Crew Scheduling Supervisor must have a detailed working knowledge of the applicable Federal Aviation Regulations (FAR’s), Crew Member Collective Bargaining Agreements (CBAs), Company crew scheduling procedures and policies, excellent communication skills, leadership skills, and the ability to work with all levels of management. The position reports to the Senior Manager of Crew Scheduling.

Essential functions:

Guide, supervise, empower and develop the skills and abilities of all crew scheduling employees
Ensure crewmember assignments are in accordance with the applicable Federal Aviation Regulations (FAR’s) and Collective Bargaining Agreements (CBAs); to include qualifications and international rules
Maintain and monitor the day-to-day operations, including crew staffing and legality concerns
Provide on-the-job training for new employees within the department; training to include FARs, CBAs, as well as department and organizational policies and procedures
Hire, discipline, and offer termination recommendations
Responsible for all Crew Scheduling employees schedule and payroll, including:
- Evaluating PTO, shift trades, and sick time
- Management of department coverage concerns and overtime
- Ensure employees abide by Crew Scheduling, Crew Travel, and Crew Payroll policies and procedures
Responsible for the accuracy and completeness of all data within the Crew Scheduling system
Ability to provide constructive feedback and solutions to leadership
Conduct system audits to ensure departmental processes and procedures meet quality assurance and compliance standards
Subject Matter Expert (SME) for Crew Scheduling
Assist with all phases and testing within Crew Scheduling platforms and systems
Interface with other departments to adequately plan and coordinate assignments for crew members for all scheduled, chartered, and ad-hoc flights
Evaluate, process, and communicate all non-routine requests received by other business departments
Provide a verbal and written operations summary and pass it down to the following crew-scheduling shift and leadership if needed
Conduct investigations on crew scheduling processes as needed or requested
Complete delegated projects from leadership to include audits, data trending, and other needs from business requirements
Other duties as assigned

Job Requirements:

Minimum two (2) years of experience in a Crew Scheduling role, preferably in a Supervisory capacity
Professional demeanor with the ability to function in a high-stress environment
Must have the availability to work varying shift work including graveyards, weekends, and holidays
Must possess strong leadership skills to support the Crew Scheduling team and SOC environment
Complete understanding of the applicable Federal Aviation Regulations (FAR’s)
Ability to work independently, problem-solve, and think outside of the box
Proficient in MS Excel, MS Access, MS Outlook, MS Word, and MS PowerPoint
Experience with tracking, trending, and reporting data to leadership and other business partners
Excellent communication skills, with the ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with our internal customers is a requirement of the job
Ability to guide, supervise, empower, and develop the skills and abilities of all crew scheduling employees

Job Ident #:

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Crew Scheduling Supervisor

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