Job Description
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Shanghai Training and Flight Services is seeking for a Customer Program Management Specialist to manage customer relations by ensuring contractual Flight and Maintenance training commitments and expectations are properly defined and delivered. Leads pro forma customer training conferences and direct sale resource planning conferences. This position is based in Shanghai, China.
Position Responsibilities:
- Develops overall project plan consistent with project objectives as defined by the project owner and key stakeholders in accordance with accepted project management standards in the industry (e.g., PMI, Project Management Body of Knowledge [PMBOK], ANSI, and ISO standards).
- Works to improve project management processes and business systems that support project decision makers.
- May lead others and direct all phases of projects or subsystems of major projects from inception through completion.
- Acts as primary project contact to establish key stakeholder requirements and project objectives.
- Ensures that all project control systems within the scope of the project are in place and integrates project data for decision makers.
- Manage customer relations by ensuring contractual Flight and Maintenance training commitments and expectations are properly defined and delivered. Leads pro forma customer training conferences and direct sale resource planning conferences.
- Works cross functionally to ensure all stakeholders are prepared to execute customer training.
Basic Qualifications (Required Skills/Experience):
- 3+ years of experience in cross-functional leadership, collaborative problem solving, building lasting relationships & proficiency in written and verbal communication.
- Experience in a role requiring strategic planning (project/program management).
- Proficiency and experience working with Microsoft Office (Excel, Word, PowerPoint).
- 3+ years of experience developing and maintaining relationships and partnerships with senior executives, customers, stakeholders, peers, and partners.
Preferred Qualifications (Desired Skills/Experience):
- Background and domain knowledge in one or more of Aviation, Aerospace and/or Airline Operations.
- Prior experience in a Multi-national company / American company is preferred.
Typical Education/ Experience:
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 3 or more years related work experience or an equivalent combination of education and experience (e.g. Master+2 years related work experience, 5 years related work experience, etc.).
Relocation:
This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.
Work Authorization:
- Candidates must be legally authorized to work in China.
- Employer will not sponsor applicants for employment visa status. Benefits and pay are determined at the local level and are not on Boeing US-based payroll.
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
