Director, Data & Analytics

Our culture is one that emphasizes high performance, innovation, and learning. We know that those things only happen when everyone who works in an organization is properly empowered, equipped, and enabled in their roles to make an impact. At ACAA success is a shared responsibility, and we look forward to supporting and developing the unique strengths you could bring to our team.

Job Summary

Under the broad supervision of the Executive Vice President & CIO, for the overall strategy support and Implementation of the Data & Analytics function. Working closely with our Finance, HR, Operations, and various business teams, this role will play a critical leadership role to design, build and operate world-class Data Team with simple, sleek, cohesive digital employee experience.

Here is how the Director, Data & Analytics will help:  

• Leverage predictive modeling techniques to forecast trends, identify patterns, and drive actionable recommendations.
• Collaborate with cross-functional teams to develop predictive models for customer behavior, sales forecasting, and risk assessment.
• Champion the integration of IoT devices into our analytics ecosystem.
• Unearth real-time insights by combining IoT data streams with advanced analytics. 
• Establish robust data governance practices, ensuring compliance with legal and ethical standards.
• Safeguard privacy while extracting meaningful information from diverse data sources.
• Partner with C-suite executives to provide data-backed recommendations for business growth.
• Translate complex analytical findings into actionable strategies.
• Mentor and guide a high-performing team of data scientists, analysts, and engineers.
• Foster a culture of innovation, curiosity, and continuous learning.
• Review and analyze existing data applications effectiveness/efficiency and develop strategies for improving or replacing these systems with next generation of systems.
• Manage the rational decision & balance between SaaS adoption and on-prem solutions.
• Lead the Data COE (center of excellence) and rapid solution delivery, as well as ongoing operations.
• Develop a continuous improvement program focused on business value, process optimization, cost avoidance & cost reductions. 
• Develop thought leadership with business partners and IT teams to build, align, execute, and evolve to the strategic and tactical goals for the Enterprise Data area.
• Operate with a commitment to establishing practices based on the newest IT trends, processes, and technologies.
• Challenge the status quo and provide specialist hands-on guidance and support to Executive sponsors and program managers. 
• Leads the identification, development, implementation, and monitoring of KPIs, metrics, leading indicators, project trending, executive presentations, and portfolio status reports.
• Fosters collaboration, strategic alignment and integrated planning and execution across multiple functions in a matrixed organization.
• Perform other related tasks as assigned or required.

The successful candidate for the role of Director, Data & Analytics will demonstrate the following key competencies needed in our culture:

• Communication – Able to clearly articulate short-term vision, department goals and objectives; Collaborate effectively with peers; Able to communicate policy and strategy to team members. 
• Strategic Thinking – Able to determine short-term outcomes and give guidance on how to meet goals; Able to direct and deliver plans to achieve efficient, on-time results.
• Team Builder – Able to direct and implement project objectives through “one team” approach; Focused on developing team; direct work of team through leadership and accountability; Makes informed decisions. 
• Customer Centricity– Leads team to identify and improve customer experience; Directs and implements improvements that positively impacts most stakeholders.

Qualifications

The following requirements list the minimum education/training/experience required to qualify for this job. An equivalent combination of education and/or experience may be accepted.

Preferred requirements to apply for the role of Director, Applications are:

• Bachelor’s degree from an accredited college or university in information systems, computer science or closely related field. A master’s degree in a relevant field or M.B.A. is preferred.
• Five (5) years’ related management or leadership experience in Data & Analytics.
• Proven ability to influence and lead cross-functional teams in an environment of competing interests and limited resources.
• Proficiency in IoT technologies, including sensor networks, edge computing, and data streaming.
• Strong knowledge of Microsoft Products & other agile project management tools.
• Possess or obtain prior to employment a valid Pennsylvania Class C driver’s license.  Note: license must be maintained throughout employment.

We also expect that candidates will demonstrate the following knowledge, skills, and abilities in most cases:  

• A distinctive blend of business, IT, financial and communication skills.
• Leadership skills to successfully manage different styles of employees.
• Ability to provide clear direction and effective coaching.
• Strong business acumen and experience working in a high growth, fast-paced, multi-product environment.
• Ability to translate business strategy into functional/operational plans and apply knowledge to the critical components of the function required.
• Expert problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
• Technical Skills:
  • Programming Languages: Python (pandas, scikit-learn), SQL etc.
  • Tools: TensorFlow, PyTorch, Apache Kafka, Power BI, Tableau
  • Cloud Platforms: AWS, Azure, or Google Cloud.
• Ability to align data initiatives with organizational goals through strategic vision.
• Considerable ability to articulate complex findings to both technical and non-technical stakeholders.
• Ability to work as a Change Agent, driving adoption of advanced analytics across the company.

Don’t meet every requirement?

Studies have shown that women and people of color are less likely to apply to jobs if they don’t meet every single qualification. As a Smarter Airport, we recognize that talent is not always related job history and skills come from valuable experiences that aren’t always shown on a resume. If you are excited to make a positive change for our region, but your experience doesn’t align perfectly, we encourage you to apply. You may be the right candidate for our organization, whether it be this role or another.

Caring For Our Crew

At ACAA, we’ve got you covered. That applies to how we equip, empower, and enable our people to do their jobs. It also applies to our benefits, which are broader and more valuable than what many other employers offer:

• We offer two plan options for healthcare coverage from high-quality insurance carriers, as well as an ACAA-funded Health Reimbursement Account (HRA) that will help offset the cost of many medical expenses.
  • ACAA employees pay almost $1,200 less per year in healthcare payroll contributions than the average employee in other companies, according to market surveys.
  • When HRA funding is included, the health-plan deductibles paid by ACAA employees are about $1,200 lower on average than the costs paid by employees of other companies.
  • ACAA does not require that employees meet a separate deductible for pharmacy expenses before prescription-drug coverage kicks in.
• ACAA’s dental plans (included with healthcare coverage) offer an option covering children’s orthodontia.
• Employees also can take advantage of a Flexible Spending Account (FSA) to help pay for health care and dependent care expenses on a pre-tax basis.
• All eligible full-time ACAA employees participate in the Allegheny County Employees Pension Plan, a defined-benefit plan that vests after 10 years of service.
• Employees also may participate in a Deferred Compensation Plan, which allows them to contribute part of their pay on a pre-tax basis into long-term retirement investments.
• A robust Employee Assistance Program (including access to free counselling sessions, financial guidance, and care coordination), life insurance options, a wellness program, and eligibility for the Public Service Loan Forgiveness program round out ACAA’s exemplary benefits. 
• Employees may enroll their children from 6 weeks to 5 years of age in our on-site preschool and childcare center, La Petite Academy, at Pittsburgh International Airport. 

About Allegheny County Airport Authority

Allegheny County Airport Authority, which manages Pittsburgh International Airport (PIT) and Allegheny County Airport (AGC), is committed to transforming Pittsburgh’s airports to reflect and serve the community, inspire the industry, and advance the region’s role as a world leader. 

Pittsburgh International Airport serves nearly 10 million passengers annually on 17 carriers and was named by Fast Company magazine as One of the Most Innovative Companies in the World as well as a finalist in its World Changing Ideas awards, both in 2020. PIT’s first-of-its-kind microgrid – which completely powers the airport campus through natural gas and solar energy – has won numerous awards for resiliency and sustainability. 

PIT is in the midst of an ambitious terminal modernization that will make the passenger experience more efficient and deliver real opportunity for the region. The $1.4 billion new terminal program will construct a smarter, greener airport, inspired by the best of our region. The updated terminal lands in 2025 and will be the first airport terminal in the U.S. to be built from the ground-up post-pandemic, designed and constructed with the highest public health standards in mind.

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