The Allegheny County Airport Authority [ACAA] invites you aboard our mission to create meaningful travel experiences in the aviation industry. As Pittsburgh’s gateway to the world, both Pittsburgh International Airport and Allegheny County Airport serve as beacons of change and connectivity for our region. As a member of our crew, you will directly serve, inspire, and advance our community in significant ways that impact the daily lives of others and the future of our organization. Whether you have a passion for travel, an appreciation for aeronautics and aviation, or an unparalleled love for the city of Pittsburgh, ACAA provides the opportunity for the next chapter of your career to take flight.
Our culture is one that emphasizes high performance, innovation, and learning. We know that those things only happen when everyone who works in an organization is properly empowered, equipped, and enabled in their roles to make an impact. At ACAA success is a shared responsibility, and we look forward to supporting and developing the unique strengths you could bring to our team.
Job Summary
Under the limited supervision of the Senior Vice President, Engineering & Intelligent Infrastructure, the incumbent will maintain technical standards for all infrastructure technology, determine and uphold operational availability, transform and optimize a technology architecture, and provide underlying technology solutions.
Here is how the Director, Network Infrastructure will help:
- Develop and execute the strategic agenda for technology and technology services within the Intelligent Infrastructure domain.
- Develop and execute a comprehensive IT infrastructure strategy aligned with the Organizational objectives, ensuring scalability, reliability, and security.
- Proven leadership experience with network architecture, Operations and cost management
- Track record designing and implementing large-scale enterprise infrastructure projects.
- Collaborate with other technology leads in enterprise applications, data, analytics, to define and run an integrated, holistic strategy, roadmap, and technology architecture that drives business performance and technical progression in modern technology practices security and architecture.
- Ensure the transformation to an Intelligent Infrastructure, building a high-level of capability available to the Airport, comprising internal and external colleagues and 3rd party partners and vendors.
- Oversee the people, processes, and technologies within the technology infrastructure to ensure they deliver outcomes that support the goals of the business.
- Implement network security measures to safeguard against potential cyber threats and attacks.
- Oversee operational activities and daily running of all the intelligent infrastructure technology stack, services, and environments, ensuring that they meet any defined Service Level Agreements.
- Represent the business externally and act as a key internal leader in driving the Intelligent Infrastructure agenda.
- Oversee the design, implementation, and maintenance of the Airport’s network infrastructure to ensure high availability and performance.
- Maximize the use and profit potential of business-owned data centers.
- Enable the engineering agenda of best practices and continuous delivery/ integration benchmarking against industry peers.
- Oversee and own initiatives/movements in creating a modern digital foundation to support speed, growth, and flexibility
- Identify cross-functional dependencies and remove blockers when needed across engineering, design, and product management.
- Develop policies, procedures, and managerial guidance for all network infrastructure.
- Implement and direct approved capital programs.
- Perform other related tasks as assigned or required.
The successful candidate for the role of Director, Network Infrastructure will demonstrate the following key competencies needed in our culture:
- Communication – Able to clearly articulate short-term vision, department goals and objectives; Collaborate effectively with peers; Able to communicate policy and strategy to team members.
- Strategic Thinking – Able to determine short-term outcomes and give guidance on how to meet goals; Able to direct and deliver plans to achieve efficient, on-time results.
- Team Builder – Able to direct and implement project objectives through “one team” approach; Focused on developing team; direct work of team through leadership and accountability; Makes informed decisions.
- Customer Centricity– Leads team to identify and improve customer experience; Directs and implements improvements that positively impacts most stakeholders.
Qualifications
Requirements to apply for the role of Director, Network Infrastructure are:
- Possess or obtain prior to employment a valid Pennsylvania Class C driver’s license. Note: license must be maintained throughout employment.
- Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, or Engineering. Master&39;s degree preferred.
- 7 years of related experience at the managerial level.
- Possess or obtain prior to employment a valid Pennsylvania Class C driver’s license. Note: license must be maintained throughout employment.
We also expect that candidates will demonstrate the following knowledge, skills, and abilities in most cases:
- Required Skills:
- Advanced support level knowledge of Windows & Mac OS and Microsoft 365
- Advanced support level knowledge of Windows core infrastructure technologies including but not limited to: Active Directory, DNS, DHCP, NPS
- Networking including Virtual Networks, VPN Gateway, DNS, Traffic Manager/Route 53, Express Routes, Load Balancers, Private Links, Private Endpoints, Network Flow Logs, WAFs
- Software Defined WAN, Cloud WAN, Peering Points, Remote Access Services/VPN
- IP Addressing/DDI (Schemas, VLANS, DNS, DHCP, IPAM)/ Infoblox
- Highly Preferred skills:
- WIFI/ Wireless Technologies, Wireless Controllers, Switches, Firewalls
- Cisco ISE, Network Access Controls and Authentication, SSE, Zero Trust Network Access, Network Routing & Segmentation
- Monitoring tools like SolarWinds, Thousand Eyes, Cisco DNA, PRTG
- Extensive knowledge in running large multi-disciplined technology/engineering teams, including leading teams during periods of technology transformational change in a large, fast-moving organization.
- Proven knowledge and ability to transform and optimize processes and behaviors.
- Well versed with ITIL or similar process knowledge with a track record of implementing operational best practices, and deep knowledge with Service Now
- Experience working with DevOps concepts, tools, and ways of working as a part of agile software development.
- Extensive knowledge of the policies, practices, and techniques associated with network infrastructure, as well as applicable licenses, policies and laws that are applicable.
- Considerable knowledge of management techniques
- Ability to solve practical problems and deal with numerous variables in situations where limited standardization exists.
- Ability to function independently and exercise considerable judgement in the resolution of problems and/or coordination of emergency incidents.
- Travel 5
Don’t meet every requirement?
Studies have shown that women and people of color are less likely to apply to jobs if they don’t meet every single qualification. As a Smarter Airport, we recognize that talent is not always related job history and skills come from valuable experiences that aren’t always shown on a resume. If you are excited to make a positive change for our region, but your experience doesn’t align perfectly, we encourage you to apply. You may be the right candidate for our organization, whether it be this role or another.
Caring For Our Crew
At ACAA, we’ve got you covered. That applies to how we equip, empower, and enable our people to do their jobs. It also applies to our benefits, which are broader and more valuable than what many other employers offer:
- We offer two plan options for healthcare coverage from high-quality insurance carriers, as well as an ACAA-funded Health Reimbursement Account (HRA) that will help offset the cost of many medical expenses.
- ACAA employees pay almost $1,200 less per year in healthcare payroll contributions than the average employee in other companies, according to market surveys.
- When HRA funding is included, the health-plan deductibles paid by ACAA employees are about $1,200 lower on average than the costs paid by employees of other companies.
- ACAA does not require that employees meet a separate deductible for pharmacy expenses before prescription-drug coverage kicks in.
- ACAA’s dental plans (included with healthcare coverage) offer an option covering children’s orthodontia.
- Employees also can take advantage of a Flexible Spending Account (FSA) to help pay for health care and dependent care expenses on a pre-tax basis.
- All eligible full-time ACAA employees participate in the Allegheny County Employees Pension Plan, a defined-benefit plan that vests after 10 years of service.
- Employees also may participate in a Deferred Compensation Plan, which allows them to contribute part of their pay on a pre-tax basis into long-term retirement investments.
- A robust Employee Assistance Program (including access to free counselling sessions, financial guidance, and care coordination), life insurance options, a wellness program, and eligibility for the Public Service Loan Forgiveness program round out ACAA’s exemplary benefits.
- Employees may enroll their children from 6 weeks to 5 years of age in our on-site preschool and childcare center, La Petite Academy, at Pittsburgh International Airport.
About Allegheny County Airport Authority
Allegheny County Airport Authority, which manages Pittsburgh International Airport (PIT) and Allegheny County Airport (AGC), is committed to transforming Pittsburgh’s airports to reflect and serve the community, inspire the industry, and advance the region’s role as a world leader.
Pittsburgh International Airport serves nearly 10 million passengers annually on 17 carriers and was named by Fast Company magazine as One of the Most Innovative Companies in the World as well as a finalist in its World Changing Ideas awards, both in 2020. PIT’s first-of-its-kind microgrid – which completely powers the airport campus through natural gas and solar energy – has won numerous awards for resiliency and sustainability.
PIT is in the midst of an ambitious terminal modernization that will make the passenger experience more efficient and deliver real opportunity for the region. The $1.4 billion new terminal program will construct a smarter, greener airport, inspired by the best of our region. The updated terminal lands in 2025 and will be the first airport terminal in the U.S. to be built from the ground-up post-pandemic, designed and constructed with the highest public health standards in mind.
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