Job PurposeJoin the Emirates Group and experience a collaborative, multicultural environment that encourages your growth
A winner of more than 500 international awards, Emirates operates one of the aviation world’s youngest, most environmentally-friendly and technologically advanced-fleet of over 250 aircraft.
Its rapidly expanding network spans 145 destinations in Europe, North America, South America, the Middle East, Africa, the Indian subcontinent and Asia Pacific. The airline is an employee-focused company with a commitment to providing staff with excellent working conditions and competitive salaries
Job outline:
- In conjunction with the area/sales manager, implement and manage E-Commerce sales channels and strategies for Emirates.com and online travel agents.
- Promote the development and implementation of an online pricing strategy to achieve online sales targets in conjunction with the local Sales organization and the Pricing department. Liaise with all internal/ external stakeholders regularly to ensure all online campaign/channel activity initiatives are properly identified, communicated, planned, executed and measured and does comply with the local legal requirements. Co-ordinate with E-Commerce and Global Leisure Sales EGHQ on all offers. Continuously monitor competitor activity and review the pricing strategy to ensure the value proposition of the E-Commerce channel.
- Developing of spanet specific strategy to increase direct online sales, include management of eBase, e-mail communication, etc. Identify and manage business development relationships to increase online sales. Expand and manage local OTA Commercial relationships. Leverage the relationships to develop and implement activity to increase OTA revenue and spanet share. Implement commercial contracts and ensure that these and existing agreements are maintained and administered in a professional manner. Manage and ensure local incentive payments are dealt with promptly.
- Identify direct connect opportunities with OTAs and develop strategy to optimise distribution costs and efficiencies.
- Ensure smooth implementation and commercialization of all new online features and products in the local spanet. E.g. Online check-in, closed user group functionality, manage my booking etc. Ensure all fulfilment and payment processes are implemented, supported and managed according to guidelines set by E-Commerce EK HQ.
- With Corporate Communications manage online content of the local Emirates.com website. Updates of the campaign management tool and Salesforce.com with all online activities. Ensure the agreed Corporate Communications policy and process is adhered to for all OTA spaneting/media activity.
- Development of the annual Sales and Marketing Plan for the local E-Commerce spanet. Creation of monthly and weekly report to E-Commerce and Global Leisure Sales HQ. Share knowledge and experience gained in local spanet across the network.
- Ensure that assigned secondary spanets are properly serviced from a strategic point of view. In cooperation with the local office, design a country strategy, setting KPI’s, continuously review activities, report on performance and actively advise on opportunities leading to higher Online penetration.
Qualification- University degree
- Extensive experience in an E-Commerce, digital, spaneting/sales capacity with an understanding of technology is essential.
- A mandatory understanding of the internet & E-commerce, direct sales and spaneting.
- A systematic and logical approach to problem solving and a capacity to work around problems.
- Ability to adapt and respond quickly to a fast-changing environment.
- Familiarity with best practices in web-based spaneting is essential.
- Thorough knowledge of MS Office applications.
- Fluent in spoken and written English, preferably in Hungarian as well.
Salary & benefitsCompetitive salary
Life Insurance
Private Medical support
Discounted travel