POSITION SUMMARY
The Engineering/B.I. Supervisor is responsible for leading and overseeing the liaison engineers and BI function for Maintenance, Repair, and Overhaul (MRO), Airworthiness Directive (AD), Service Bulletin (SB), and Passenger-To-Freighter (PTF) conversion work packages for wide-body commercial aircraft. The aircraft liaison engineer supervisor serves as the critical link between design engineering, manufacturing, and maintenance teams, ensuring technical issues during aircraft production, modifications, or repairs are resolved while adhering to safety/compliance standards. The role also oversees and directs B.I. deliverables such as dashboards, reporting, and high-level business analytics. The Engineers and BI supervisor serves as a key leader between Operations, Quality, and Leadership.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Supervise and provide on-site technical support, develop repairs, and bridge the gap between engineering intent and production reality.
- Production/Repair Support: Assisting with non-conformances, troubleshooting assembly/parts issues, and designing structural repairs IAW approved data.
- Technical Communication: Acting as the liaison between engineering and production, translating design, and interpreting drawings for manufacturing.
- Root Cause Analysis: Analyzing failure and providing technical dispositions for damaged aircraft.
- Compliance: Ensuring all repairs and modifications comply with regulatory and company standards
- Assist operations with Airworthiness Directives (AD) and Service Bulletins (SB)
- Review customer-provided MRO and PTF data packages to assist with any issues or improvements to parts, material, and tool requirements
- Assist in the capture and analysis of data during the execution of MRO and PTF projects, and participate in schedule optimization and process improvement activities
- Coordinate with Operations to develop Key Performance Indicators (KPI), extract relevant data, distribute KPI reports, and participate in discussions on the KPIs
- Assume responsibility for maintaining effective communication, coordination, and working relations with company personnel and management
- Resolve documentation issues related to aircraft changes noted during use of task cards
- Perform on-aircraft documentation as required
- Assume responsibility for related duties as required or assigned
- May require supervision of night and weekend aircraft work
REQUIRED QUALIFICATIONS
- Bachelor’s degree or equivalent experience
- Five or more years of liaison engineering experience in aviation
- Ten years minimum of experience reading aircraft manuals and drawings
- Five years minimum of aviation supervisory experience
- Proficiency in Microsoft Office products
- Strong Familiarity with Microsoft Excel
PREFERRED QUALIFICATIONS
- Airframe & Powerplant license
- Experience with 777 aircraft strongly preferred
- Passenger-to-Freighter (P2F) conversion experience
- Experience with Empower MX
- Ability to create/provide direction in Power BI/Microsoft Office Suite programs
- Experience in developing and maintaining KPI reporting
- Experience in process development and continuous improvement in an aircraft maintenance or modification environment
SUCCESS FACTORS/JOB COMPETENCIES
- Knowledge of aviation MRO, quality control, and engineering principles and processes
- Ability to read and enforce OEM maintenance manuals, customer maintenance task cards, engineering drawings, and company production processes
- Knowledge of Federal Aviation Regulations (FAR), Aircraft Maintenance Programs/Maintenance Program Documents (AMP/MPD), Airworthy Directives (AD), and Service Bulletins (SB)
- Well organized with strong communication skills, attention to detail, and quality orientation
- Able to organize multiple projects.
- Strong problem-solving abilities.
- Self-motivated and not reliant on direction to proceed from leadership.
- Able to lead multiple projects simultaneously in different departments
- Able to use all engineering and BI related computer applications
WORK ENVIRONMENT: This job operates primarily in indoor settings, including office and warehouse/airplane hangar environments which require the use of standard office equipment such as computers, phones, photocopiers, filing cabinets, fax machines and safety gear. Must be able to move about inside the hangar, inside aircraft undergoing modifications, and outside on the ramp.
While performing the duties of this job, the employee may be occasionally exposed to fumes or airborne particles, moving mechanical parts and vibration.
PHYSICAL/MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Some movement is required for this role, including seeking out technicians requesting help wherever their workspace is. This requires the ability to frequently use the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. This would also occasionally require the ability to walk; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. Exerts up to 20 lbs. of force occasionally. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
TRAVEL: There is no travel expected for this position.
WORK AUTHORIZATION/SECURITY CLEARANCE: Must be able to legally work in the US without sponsorship.
EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION PLAN: Aspire MRO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Aspire will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.
