FHS Warehouse Supplier Manager

Job Description:

Job Objectives

• The jobholder works in Airbus FHS (Flight Hour Services) Supply Chain Team (SMROS).

• The jobholder is based in Singapore and reports operationally to the HO Materials and Warehousing Singapore and functionally to the FHS Warehouse and Repair Ordering Supply Chain Leader in Toulouse.

• Lead activities within multiple heterogeneous Airbus stakeholder departments to meet performance targets within warehouse operations to meet supply chain expectations.

• Manage large supplier organization contracted by FHS on warehousing logistics, and ensure service level and contractual obligations are met.

Job Responsibilities

• Administer the contract between Airbus FHS and the Warehouse Supplier in Singapore 

• Manage the suppliers to ensure delivery of their contractual commitments.

• Manage the implementation of continuous improvements inside the FHS Supply Chain and monitor the related outputs.

• Monitor and support the onsite operations related to onsite suppliers.

 Supplier Management

• Monitor the supplier KPI’s on a weekly or monthly basis as relevant.

• Analyse on a monthly basis the supplier KPI’s in coordination with the relevant experts and identify points of interest & improvement

• Plan priorities, motivate and set clear targets, and improve the robustness of vendor’s performance with designated KPIs.

• Achieve high levels of internal/external customer satisfaction through excellence in operational execution.

• Manage vendor performance of Warehouse function including the accurate goods receipts, putaway, inventory status, picking, packaging and dispatch of goods to meet customer requirements.

• Ensure the set-up of action / recovery plans to address issues and to improve the supplier’s service level, taking the lead of the Airbus side of the recovery.

• Drumbeat and follow-up the action & recovery plans with the suppliers with the support of Airbus business experts, where necessary.

• Apply when relevant the applicable remedies in case of bad performance and monitor the related invoicing process.

• Set-up and drumbeat the Contract performance reviews.
  Interface with internal stakeholders to solve problems.

• Document necessary information and utilize reports to project status.

• Identify areas of improvement and establish innovative or propose amendments to existing work procedures and practices.

• Manage relation and coordination with all internal and external stakeholders to improve and smoothen the operations.

• Check validation, updating and analyzing claims to identify issues and optimize the process

• Spearhead Airbus FHS contractual and commercial interests with vendor, and manage vendor to exceed performance within contracted service level, while ensuring shortfalls are promptly addressed.  

Continuous Improvement and Operations

• Responsible for closely  following-up the daily operations and all the needed support requested daily by the local supply chain actors such as smooth deliveries, quarantine support, missing data retrieving etc…

• Support the follow-up of identified issues as part of the Component Issue Management (CIM) process, implementing PPS (practical problem solving) when relevant.

• Support the implementation of process changes, new process, or, new IS tool (guide & processes updates, explanations, refresh on processes a tools…).

• Adjust the process accordingly with “In Service” experience.

• Coordinate warehouse activities, seeking opportunities for value chain optimisation.

• Adapt to growth and changes to our business as needed

• Lead projects with HQ and vendor to evolve our business model

• Monitor and improve a highly integrated supply chain with a complex multi-enterprise set-up

• Be able to interact with a high number of worldwide stakeholders and manage the issues to avoid blocking business operations.

• Be a strong team player, with capacity to take local actions & decisions, while maintaining a close link with supply chain leadership in Toulouse, with associated time difference.  

• Implementation of a new IT system in H1 2024

Job Requirements

• Degree in Logistics Management or Aerospace Engineering
• Strong knowledge in supply chain and warehouse operations
• 5 to 10 years’ experience in Logistic and Supply Chain domain
• Commercial / Contract admin Experience
• Agility with KPI and related reporting tool (BI tools)
• Standard IT tools (good level on Excel) 
• Good knowledge about IT systems, process governance and quality management, ideally in the aviation context

 Professional Skills

• Team spirit

• Autonomy

• Good communication skills / synthetic view

• Clear and assertive

• Supplier Management

• Quality minded

• Good level of spoken and written English

• Ability to multi-tasks across different warehouse scope

• Service minded, flexible and proactive

• Inter-cultural understanding

• Good sense of urgency to meet KPIs

• Strong stakeholder management, supportive of Airbus values

• Relationship management

• Effective collaboration with Senior Management of Airbus FHS

• Act according to Airbus management guidelines and tools

• Ability to execute and drive change

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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