Fleet Manager

Job Summary

The Fleet Manager/Maintenance Controller is responsible for promoting flight safety and providing exceptional customer service to both internal and external customers. The role requires continuous management of the real-time location and status of the Cirrus Managed Aircraft fleet (Cirrus SR2X and SF50) and developing and implementing a proactive maintenance plan to ensure optimal use of resources and minimize downtime. The Fleet Manager works closely with the Maintenance and Operations teams to ensure that compliance with FAA regulations and company policies is achieved. In addition, the Fleet Manager coordinates with aircraft service centers and vendors to schedule routine and unscheduled maintenance and repairs, maintains accurate records of all maintenance and repair activities, and ensures all required documents are maintained in accordance with FARs and Cirrus requirements. The Fleet Manager will also partner with the Schedulers and Dispatchers to facilitate and schedule movement of Cirrus-owned aircraft, leaseback aircraft, and customer aircraft. The role requires the coordination of all aspects of Cirrus demonstrator aircraft and managing AOG maintenance events for the fleet. The Fleet Manager will be available during normal business hours, as well as on call after hours via mobile devices.

Duties and Responsibilities/Essential Functions

• Ensure all aircraft are maintained and in airworthiness compliance in accordance with applicable FARs and Cirrus policies.
• Provide world-class customer service to internal and external customers by embodying the Cirrus Service Essentials and abiding by the Guiding Principles.
• Continuously manage the real-time aircraft location and airworthiness status of fleet.
• Develop and implement a proactive maintenance plan by forecasting anticipated future utilization to minimize downtime and ensure maximum asset utilization, making financial decisions about maintenance timing and negotiating with outside service centers to achieve best result for the company.
• As an expert in aircraft maintenance programs and airworthiness procedures, determine when and where to complete aircraft service, using tools such as MELs to defer maintenance when appropriate.
• Coordinate with service centers to schedule and complete routine maintenance or repairs, ensuring that all work is completed on time, within budget, and prioritized according to company needs.
• Make financial decisions to address any unforeseen maintenance items that arise from non-routine maintenance events, ensuring that all necessary repairs are completed as quickly and efficiently as possible.
• Develop and maintain relationships with aircraft service centers and vendors to ensure that we have access to the best possible maintenance and repair services at competitive prices.
• Maintain accurate records of all maintenance and repair activities and provide regular reports to management and the FAA on the status and utilization of our fleet.
• Audit aircraft maintenance endorsements logbooks, MELs, FAA-required documents, and supporting documents to ensure that all records are in compliance with FARs and Cirrus requirements.
• Partner with the Schedulers and Dispatchers to facilitate and schedule movement of Cirrus-owned aircraft, leaseback aircraft, and customer aircraft by coordinating between Flight Operations, Regional Sales Directors, service centers, and the Duluth production facility.
• Monitor and audit aircraft Total and Flight times to ensure accuracy of flight logs and provide regular reporting to the delivery advisory team and the accounting department.
• Coordinate with the Delivery Experience team and tax advisors to create leaseback reports to ensure aircraft usage and applicable documentation meets Cirrus policy and customers tax requirements.
• Receive, audit, process, and record invoices that provide budget and business analytics.
• Coordinate and manage AOG (Aircraft on Ground) maintenance events for our aircraft fleet, including scheduling, logistics, acquisition of parts, and resource allocation.
• Liaise with internal and external stakeholders, including maintenance personnel, operators, suppliers, and regulatory bodies, to ensure effective communication and collaboration throughout the maintenance event.
• Determine the applicability of all Service Bulletins and Airworthiness Directives that are issued for the fleet and coordinate compliance of each issuance.
• Monitor and report on maintenance event progress, providing regular updates to relevant stakeholders and escalating issues or concerns as necessary.
• Monitor aircraft usage and availability and adjust allocation plans as needed to ensure optimal and even use of resources.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

• Bachelors Degree in any field required. Aviation, Management, or related field preferred.
• 2 years experience in aircraft management, dispatching, or piloting aircraft
• A&P and/or Private Pilot License preferred

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Manages Complexity: Makes sense of complex, high quantity, and sometimes, contradictory information to effectively solve problems.
• Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Organizational Savvy: Maneuvers comfortably through complex policy, process, and people-related organizational dynamics.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

This job is located in Knoxville, Tennessee. Chosen as the location for our Vision Center Campus, the hub of our customer experience activities, Knoxville is often described as a hidden gem. Surrounded by the Smoky Mountains and home to the rambling Tennessee River, the town offers a plethora of outdoor activities and a vibrant downtown. Very few places feature the opportunity to experience live music, culture, outdoor adventures and acclaimed cuisine in one location. Its no wonder why Knoxville was recently named as a Top 10 Destination on the Rise by Trip Advisor.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.