Position Profile
This leadership position will drive safety culture, motivate and lead people, create a winning culture, and lead your team to achieve amazing business results, all while meeting customer expectations. Our Victoria, BC plant is positioned to be De Havilland Canada’s center of excellence for manufacturing, focusing on small part manufacturing and small assembly work supplying high quality product to our internal production lines and aftermarket as well as third party customers.
The Victoria, BC facility will experience significant growth in the next few years as we ramp up our existing product lines, add new product lines and continue to grow our aftermarket business, therefore this position will require a leader experienced in rapid growth, introducing new process, increasing resourcing, and successfully managing larger scale change.
The General Manager is accountable for overseeing the operations of the parts manufacturing plant from coordination of staffing and materials movement through production to order fulfillment. Duties include managing the day-to-day operations, material movement and inventory, developing strategies to create optimal plant performance to drive positive margin contributions while hitting revenue targets. Time management, working independently, and organizational skills are a must to focus on and prioritize how to get great results the right way. Good interpersonal skills are critical when working with different members of the team across the program and the corporation on projects.
Duties & Responsibilities
Operations:
- Drives a safety culture; ensures work is carried out in accordance with organizational safety, quality standards and all other applicable policies, regulation and/or legislation
- Accountable to set and achieve the business metrics including schedule adherence, labour efficiency, safety, and overhead expenses
- Drives efficiencies in all areas of the operations and focuses team on continuous improvement of same
- Ensures the on-time fulfillment of customer orders within the specifications and ensuring the highest customer satisfaction
- Encourages and implements new and innovative ideas for improving program performance and keeps current on industry best practices
- Facilitates effective production, supply chain, program management, and continuous improvement by working closely with functional departments within the organization
- Ensures effective execution of project plans and schedules
- Escalate potential problems, work interferences, budget variances or schedule difficulties
- Communicate project status with site employees, organizational management and/or shareholders and ensure program changes are appropriately communicated and consistently implemented
- Maintain effective communication of expectations and goals throughout the site
- Administer organizational policies and perform other related duties as required
Leadership / Management:
- Build a ‘one team’ culture, removing artificial hierarchy and silos within the site to ensure highest level of engagement and efficiency
- Demonstrates leadership to all employees to ensure consistent quality of work
- Hire, supervise, direct, and develop employees while monitoring their performance in accordance with goals and objectives of the organization
- Lead, coach, and mentor employees recognizing the importance of leadership, and technical training
- Work collaboratively with staff to resolve technical and or interpersonal issues, monitor work assignments ensuring all employees have the appropriate resources and tools
- Facilitate information sharing to transfer knowledge and experience and increase the efficiency and effectiveness of the team
- Encourage employee’s engagement and contribution through recognition, solicitation of input to operational issues/bottlenecks, transparency in progression/promotion opportunities and other engagement opportunities
Education & Experience
- University Degree or equivalent (Business, Engineering, Manufacturing, Aerospace)
- 10 + years’ experience in leadership roles in a manufacturing environment
- Experience managing functional area management (e.g., quality, supply chain, etc.) as well as production management (e.g., manufacturing, fabricating, machining, etc.)
- Proven problem solving/continuous improvement skills
- Strong communicator, both verbal and written
- Employee relations experience including managing unionized workplaces
- Experience leading other managers in a technical environment
- Experience leading New Product Development would be an asset
- Experience in IFS / Visual ERP
- Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel
- Ability to travel to all DHC and customer sites as required therefore the successful applicant will be required to establish, and maintain, legal ability to travel both domestically and internationally
