Facilitates the Company’s approved Inflight training programs, ensuring trainees adhere to training guidelines and complete all required materials.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Facilitates published, approved curriculum as well as oral and written exams in order to train Flight Attendants.
- Completes, submits and maintains all paperwork associated with training events.
- Develops and maintains curriculum.
- Participates in both internal and external (FAA, TSA, IOSA, and DOD) audits.
- Attends Instructor standardization meetings and briefings.
- Has the ability to complete Flight Attendant Training and maintain qualifications by successfully completing all Company required training,
- Participates in annual Flight Attendant recurrent and Instructor recurrent training to maintain qualifications.
- Fosters the Company’s core values and culture throughout the work environment.
- Coaches and provides leadership, direction, motivation and supervision of trainees. Appraises trainees’ performance, provides performance feedback, takes corrective actions and documents development. Makes recommendations as to trainee’s effectiveness and employment status.
- Performs other duties or special projects as assigned or required.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) with at least 1 year of aviation and/or education or training experience. Basic computer knowledge in Microsoft Office applications.
PREFERRED EDUCATION and/or EXPERIENCE
Associates degree or higher with at least 2 years of experience. Public speaking or instructor experience. Advanced computer skills using Microsoft Office applications.
- Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
- Able to handle interruptions and a fast paced environment.
- Must not have tattoos visible while in uniform.
- Must not have multiple piercings visible while in uniform.
Able to pass an FAA required 10 year work history review and pass criminal background and fingerprint checks. Possess and maintain a valid US passport or foreign passport. Authorized by law to work in the United States and able to travel in and out of the United States. Willing to submit to and pass FAA and Company mandated random drug and alcohol tests.
Ability to read, analyze, and interpret technical procedures, manuals and governmental regulations. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from groups of employees and trainees.
REASONING/PROBLEM SOLVING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only
limited standardization exists. Capable of interpreting a variety of instructions furnished in written, oral,
diagram, or schedule form. Must be able to think and react quickly in all types of emergency situations.
Makes day to day decisions used to support strategic direction. Decisions often require some thought and are somewhat structured. Able to process information quickly and react in a positive manner during unexpected and/or serious situations. Capable of controlling personal and emotional responses and acting appropriately under high levels of stress.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must possess the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to and including 70 pounds.
- Capable of lifting objects above shoulders up to and including 35 pounds.
- Able to push and pull moveable carts weighing in excess of 250 pounds.
- Able to walk and stand for extended periods, sometimes with aircraft turbulence.
- Must be able to stoop, crouch, squat, climb and kneel.
- Able to see clearly at 20 feet or more with corrective lenses or contacts.
- Able to hear clearly verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise.
- Must be able to sit in assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
- Must be able to move about aircraft and perform all required functions freely, effectively and quickly in confined environment.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Willing and able to work a varied schedule to meet operational needs.
Travel up to 25 of the time, including nights, weekends, holidays and overnight stays.