Reporting to the Director of Corporate Security Programs, the Senior Manager, Internal Investigations leads a high-performing team of internal security managers and investigators. Responsible for setting vision, driving enterprise-wide investigative strategy, and ensuring organizational resilience against internal and external threats. Acts as a strategic partner to executive leadership and a key architect of Delta’s security culture.

Responsibilities include, but are not limited to:

• Lead, develop, and mentor a team of four or more grade 8/9 leaders, ensuring consistent execution of investigative best practices and professional growth across the function.
• Define and execute enterprise-wide investigative strategy, aligning with organizational objectives and emerging threat landscapes.
• Drive cross-functional collaboration with Corporate Security, Legal, Compliance, HR, and external agencies to proactively mitigate risk and respond to incidents.
• Oversee complex, multifaceted investigations, ensuring all findings meet legal, regulatory, and ethical standards and support organizational decision-making at the highest levels.
• Establish, monitor, and report on key performance indicators (KPIs) for investigative effectiveness, risk reduction, and team development.
• Represent the investigations function at executive and enterprise forums, advocating for resources, influencing policy, and providing strategic counsel to senior leaders.
• Lead continuous improvement initiatives, leveraging data-driven insights to evolve investigative processes, technologies, and training.
• Maintain oversight of all investigative records, data security, and evidence management protocols, ensuring enterprise compliance and confidentiality.
• Represent Delta in high-level meetings with senior officials of the US and international governments, serving as a credible and trusted liaison for investigative and security matters.
• Advocate for Delta’s interests in policy, regulatory, and crisis situations, building strategic relationships with support organizational objectives and operational resilience.
• Cultivate strategic relationships with law enforcement, intelligence, and aviation security partners, representing Delta’s interests at industry and government levels.
• Serve as subject matter expert and spokesperson for internal investigations, providing guidance and testimony as required in executive, legal, and regulatory settings.
• Model Delta’s values of integrity, resilience, care, and servant leadership, fostering a culture of collaboration, accountability, and operational excellence.
• Provide 24/7 strategic support for critical security incidents, ensuring rapid mobilization of resources and enterprise coordination as needed.

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

• 15+ years of progressive leadership experience in law enforcement, intelligence, or corporate security, with significant oversight of investigative teams and enterprise risk.
• Experience with national security issues/investigations.
• Demonstrated ability to lead through influence and manage leaders across diverse, high-stakes environments.
• Proven track record of developing and executing investigative strategies that drive measurable organizational outcomes.
• Strong executive presence, communication skills, and ability to partner with senior leadership and external agencies.
• Demonstrated experience engaging and influencing senior government leaders and international officials, with proven diplomatic skills and executive presence
• Experience managing complex projects, setting KPIs, and leveraging data for continuous improvement.
• Aviation industry familiarity/experience is required.
• Proven interview and investigation skills.
• High degree of self-discipline, initiative, and drive, and function well under budgetary, operational, and time constraints.
• Experience working in fast paced, dynamic conditions while exceling under pressure in critical situations and meeting strict deadlines.
• Demonstrated ability to multitask and manage competing priorities with little supervision.
• Strong organizational, decision-making, and problem-solving skills with natural curiosity, attention to detail, and strong investigative drive.
• Solid understanding of and experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• US citizenship required.
• Ability to obtain US government security clearance is required.
• Domestic and international travel is required.
• Performing satisfactorily in current position.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

• At least 5 years of counterterrorism experience.
• Current Secret level security clearance or higher.