Large Cabin Services Ground Instructor, Lead (NJUS)

NetJets •

Columbus, Ohio, United States

Position Type: Permanent

Job Description:

Purpose of Position

The Large Cabin Training Ground Instructor, Lead provides classroom and hands-on training to both new and experienced Flight Attendants. Responsibilities include teaching vital skills such as safety and emergency procedures, service standards, and CRM. This position demands a deep understanding of safety regulations and is pivotal in ensuring that Flight Attendants are thoroughly prepared to deliver exceptional safety and customer service according to NetJets' standards.

Tasks and Responsibilities

Conducting New Hire Training Sessions:
- Lead instructional sessions for new flight attendants, covering safety procedures, service standards, and CRM.
- Provide hands-on training to ensure new hires are proficient in safety equipment usage and emergency protocols.
- Offer guidance and support to help new hires acclimate to their roles and the company culture.
Delivering Ongoing Training for All Current Flight Attendants:
- Develop and deliver refresher training programs to ensure all current flight attendants remain up-to-date with safety regulations and service standards.
- Organize recurrent training sessions to reinforce key concepts and best practices.
- Offer specialized training modules based on feedback and industry updates.
Collaborating on Course Development:
- Work with the training team to develop engaging and effective training materials, including presentations, manuals, and interactive exercises.
- Provide insights and suggestions for improving existing courses and developing new ones.
- Incorporate feedback from stakeholders to enhance the overall training curriculum.
Collaborating with Existing LCIs:
- Coordinate with other Large Cabin Ground Instructors to share best practices and ensure consistency in training delivery.
- Participate in team meetings to discuss training strategies, challenges, and opportunities for improvement.
- Support and mentor new LCIs to help them integrate into the team and excel in their roles.

Education

Bachelor's

Certifications and Licenses

Years of Experience

4-6 years of experience

Core Competencies

Adaptability

Collaboration

Curiosity

Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Instructing/ Teaching experience

Job Ident #: 12980-en_US

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Large Cabin Services Ground Instructor, Lead (NJUS)

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