Lead Account Manager

The Lead Account Manager is accountable for overall account ownership for an assigned customer.  This will entail developing executive relationships, leading extended account team, and growing global account incremental revenue while ensuring highest levels of customer satisfaction.  The individual will lead and coordinate across all brands and offerings within the Honeywell Fire portfolio, orchestrating all the businesses around a single, clearly articulated medium- and long-term account plan.

The role is ultimately measured by growth in revenue, adoption of our breakthrough initiatives, customer engagement and overall customer satisfaction.

Key Areas of Responsibility:

As a Lead Account Manager:

• Overall account ownership for identified customer who are actively growing their business through inorganic expansion (ESD acquisitions).
• Develop, maintain, and manage to strategic account plan for assigned customer.
• Formulate robust strategy, develop, and deliver comprehensive business plans to address customer and prospect priorities, orchestrates and owns the medium and long-term execution of the account strategy, incorporating product, software, services, support/maintenance, partners, and channels.
• Encourage innovation entrepreneurship spirit among the organization and constantly identify the new business winning opportunities and breakthrough initiatives, Becoming a strategic advisor on companys software, solution, and digital transformations.
• Work closely with the executive team of customer, serving as a trusted adviser in their business development activities.
• Positioning Honeywell Fires offerings to best support strategic mutual growth with the customer.
• Ensures the alignment of virtual/global account team to deliver strategic business outcomes to the customer; Leverage support organizations including Offering, National Accounts and Demand Generation to funnel pipeline into the assigned accounts.
• Work strategically to understand the customers business and provide them with new and different ways to push their thinking and provide with market differentiation.
• Develop long term C-level relationships, creates, and manages a strong customer governance model and ensures assigned executive sponsor is appropriately engaged.
• Lead integrated account planning and ensures the Honeywell Fire footprint is expanded with as part of the customers strategic planning.
• Drive revenue growth across all Honeywell Fire brands and BTIs within the customers sites / branches.
• Ensure operation excellence, set up rigorous and effective operating cadence, enable tools and performance management; develop and train sales, marketing or any other functions which could contribute to global account revenue growth.
• Act as Honeywell ambassador and build positive image; engage other HBT and Honeywell businesses as needed to support the customers strategic plans.
• Communicate key customer milestones, activities, and acquisitions to Honeywell Fire Management team.

WE VALUE

• Bachelors degree
• B2B experience in technical diversified solution, manufacturing, mixed with digital experience is a plus; industrial/building industry domain expertise a plus.
• Demonstrable business experience in Sales or Consulting with complex building technology/solutions.
• Ability to influence at varying levels across the organization.
• Proven track record in negotiations.
• Excellent leadership & communication skills.
• MBA, Masters degree.
• International experience.
• Adaptable, tenacious, and collaborative individuals.
• Ability to handle multiple priorities and navigate in a highly matrixed environment.
• 7 plus years of experience in combination of Enterprise Software Sales, Key Account management, and Business Development and consistent track record of exceptional software sales results with C-level clients.
• 7 plus years of experience with a proven track record of Strategic Account success with enterprise software and experience managing regional growth accounts.
• Exceptional communication skills and relationship at C level within industrial/building technology business.