About SkyWest
SkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well and are ready to take on new challenges and opportunities. As a Lead Supervisor you will be supervising a team of airline professionals as you provide an excellent customer experience and maintain an efficient, safe, and on-time airline.
As a SkyWest employee, you will be part of an exciting team spread across the nation that loves working in the travel industry and sharing their enthusiasm with the passengers. From the seasoned traveler to the first time flier, we want to make it a great experience. Aside from being a part of this incredible network of individuals, all SkyWest employees enjoy unparalleled travel benefits for you and your family with one or more of our four mainline partners.
Primary Job Duties
The Lead Supervisor Airport Operations will oversee a team of supervisors across multiple hubs within the United/SkyWest system. This role is critical in ensuring operational excellence, safety, and efficiency in airport operations. The ideal candidate will possess strong leadership skills, a deep understanding of airport operations, and the ability to work effectively in a fast-paced, high-pressure environment.
The position is based out of Chicago OHare (ORD) and includes a mix of on-site and remote work, depending on operational needs and shift assignments. Pay ranges from $28.23 to $37.32 per hour, based on experience with SkyWest.
- Provide supervisory oversight and performance feedback to SkyWest/UAX hub supervisors, ensuring consistent and effective operational performance
- Establish and maintain direct relationships with appropriate personnel to advocate for SkyWest’s operational performance
- Collaborate with United Airlines personnel and other stakeholders to ensure seamless operations across hubs
- Identify and implement process improvements
- Analyze operational data and provide regular reports
- Act as a liaison between local hub leadership and local SkyWest leaders
- Manage administrative tasks for hub supervisors, such as scheduling, timekeeping, and hiring
- Implement training programs for UAX hub supervisors
- Disseminate shift reports and feedback to applicable leadership
- Perform other tasks as required for the SkyWest operation and as assigned by the Regional Manager – Airport Operations (UAX)
We’re looking for someone who has:
- Proven ability to be an effective leader, inspiring and motivating teams to achieve their best performance
- Ability to build and maintain positive relationships with colleagues at all levels, with effective communication skills across various internal and external work-groups
- Strong problem-solving skills and the ability to make sound decisions under pressure
- Ability to self-manage, think independently, and take initiative in dynamic operational environments
- Experience in identifying and implementing process improvements
- Flexibility to adapt to changing operational needs and priorities
- High degree of integrity and accountability in all actions and decisions
- Demonstrated humility and a willingness to learn from others
