Jet Access is looking for a Line Service Supervisor to join our team! This individual will provide clear communication, be a motivated team member, and help create a positive and safe environment.
Day in the Life:
- Parking and marshaling aircraft.
- Aircraft towing on ramp and in/out of hangars.
- Aircraft fueling.
- Safety First Mentality, recognizing and practicing all safety policies and procedures.
- Sort, route, load and unload packages from aircraft.
- Operate tugs, trucks, and follow me vehicles (includes providing transport for flight crews and passengers.
- Quality control for fuel farms.
- Direct and coordinate ramp movement for all arriving and departing aircraft.
- Operation of Point of Sale, including accurate billing to customers. (Location Specific)
- Other responsibilities include initiatives to provide concierge-level service to our patrons.
- Upselling customers to increase revenue at your assigned location.
- Coaching and enforcing all Standard Operating Procedures of Jet Access to reduce any potential risk of damage or injury.
- Collaborating with all levels of management within the organization.
- Managing all stacking of aircraft in Jet Access hangars to maximize efficiency and space within our facilities.
- Assisting with all winter weather events at Jet Access, including snow removal, managing line service personnel during events, performing runway/braking inspections, and issuing NOTAMs as needed.
- Assumes other duties and responsibilities that are assigned by Jet Accesss EVP-FBO Facilities, Standards & Compliance/EVP-FBO Operations.
Core Schedule:
- Variable - During Airport hours.
- On-call or evening/weekend/holiday hours required.
- High School Diploma or General Education Degree (GED) equivalent.
- 3+ years of line service experience.
- 1+ years of leading staff or managing a team.
- Should have working knowledge of all FBO duties and standards needed to achieve operational excellence.
- Ability to direct and lead a team.
- Excellent problem-solving ability with a calm demeanor and ability to have pinpoint focus when necessary.
- Demonstrates and models strong interpersonal skills.
- Ability to work without direct supervision.
- Excellent written and verbal communication skills.
- Must regularly lift and/or move up to 50 lbs.
- Must regularly be able to stand for up to 8 hours, while bending, kneeling, stooping, and reaching.
- Willing to work outdoors in all weather conditions.
- Willing to work additional hours on top of your scheduled shift.
- Must possess a valid state Drivers License.
- Must possess computer knowledge in Microsoft Office.
Expect it all at Jet Access and our family of companies, which provide premier private air travel, charter, aircraft management, sales, maintenance, flight training, airport operations, and management. Our Jet Access family members are the heart of our core values, the center of everything we do, and the foundation of our success. As a growing enterprise, we are committed to providing you with the tools and resources for a long and meaningful career with us.
Expect a safe, positive, fast-paced, and growth-oriented environment.
- Expect a culture focused on the well-being and happiness of our Team Members and their families.
- Expect to work with a diverse and talented group of aviation professionals.
- Expect your voice to be heard.
- Expect to matter.
Your future success is our priority - Expect it all.
Perks and Benefits:
A generous benefit package, competitive wages, paid vacation and holidays, excellent training programs, and discounted flight training. This is a tight-knit family with a collaborative and social environment. Leadership is compassionate, transparent, and believes in empowering employees to achieve, not only for the business, but also for their own personal success.