Org Marketing Statement

Founded in 1917, Parker Hannifin Corporation is a $13.7 billion, global company. With annual sales of $13.7 billion in fiscal year 2020, Parker Hannifin is the worlds leading diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile, industrial and aerospace spanets. The company has operations in 49 countries around the world. Parker has increased its annual dividends paid to shareholders for 63 consecutive fiscal years, among the top five longest-running dividend-increase records in the S&P 500 index. Parker’s engineering expertise and broad range of core technologies uniquely positions the company to solve some of the world’s greatest engineering challenges. By partnering with customers, Parker improves their productivity and profitability and seeks new ways to solve humanitys biggest challenges.

Position Summary

This role ensures the unit achieves its financial, operational and strategic objectives by overseeing daily operations, driving business growth and ensuring customer satisfaction. The role combines commercial leadership, technical knowledge of and pharmaceutical manufacturing, and cross‑functional management (customer service, Supply chain, HR, import & export, Finance, Lean, Facilities, Tooling, engineering, quality, operations, EHS, Lean)

Responsibilities

• Responsible for the financial performance through solid or dotted line responsibility for: Operations, Production Engineering and facility management.

• Own P&L for the business unit; develop and execute strategic plans to achieve revenue, margin and spanet-share targets

• Develop and execute the business unit´s strategy aligned with the Win Strategy goals.

• Responsible for profitable growth through solid or dotted line responsibility for Business Development, spaneting, Strategic Pricing and Customer Service

• Translate customer requirements into product/solution roadmaps and proposals through cross-functional teams (support areas, engineering, quality, supply chain, manufacturing) to deliver compliant, on‑time solutions.

• Responsible for aspects of supply chain management through solid or dotted line for sourcing and procurement logistics & transportation materials

• Responsible for business improvements through solid or dotted line responsibility for Lean, Quality and EHS.

• Ensure customer satisfaction by delivering high quality products.

• Champion a safety-first culture, ensuring all employees understand and follow workplace safety rules.

• Responsible for aspects of supply chain management through solid or dotted line responsibility for sourcing & procurement, logistics & transportation, materials and warehouse management.

• Limited responsibility for aspects of shared service management for location or Business Unit HR, IT and Controller.

• Provide regular reports on financial, operational and strategic performance

• Lead, motivate and promote the business unit team to achieve high performance.

• Drive employee engagement initiatives to foster a culture of collaboration, recognition, and continuous improvement.

• Serve as escalation point for customer issues; ensure high customer satisfaction and robust corrective/preventive actions 

• Develop and maintain relationships with key biopharma customers 

• Involvement with customers, specifically related to growth opportunities

• Ensure promises to customers are met (lead time, customization, warranty)

• Ensure global trade compliance and logistics ensure reliable, compliant and cost‑efficient delivery to the customers.

Qualifications

• Education: University Degree or International equivalent

• Experience Minimum required : 8 yrs in Operations Management and +4 years in Leadership Role (Biopharma, Life Science , Business or related field)

• English level : Proficiency

• Travel/No Travel : This role is based at Tijuana with no regular travel required

• Additional Knowledge:

• Strong financial acumen and P&L management experience

• ISO 13485 system is desired

• Knowledge of medical regulations, compliance, standards and safety protocols

• Regulatory compliance & safety management

• Excellent communication, negotiation and problem-solving skills

• Project management, process improvement (Lean/Six Sigma) and data-driven decision making

• Leadership and employee engagement

• Change management & adaptability

• Customer-centric service management and escalation handling.

• Strategic sourcing and category management