Nominated as the “Post Holder” by the respective civil aviation authority as the approved party to lead and manage the Airline Flight and Cabin Crew Training programs and services. 

He/she shall ensure that all trainings are designed, delivered, checked and assessed as per Company’s policies and procedures, approved quality standards and respective civil aviation authority set measures and regulations.

• Sets the strategy for the Crew professional and technical training throughout the entire network; oversees the training programs including  “SEP”, Safety and Survival, (CRM) Crew Resource Management, Human Factors, and Simulator training as well as applicable checks; 
• Collaborates with Stakeholders to plan, manage and monitor the design and delivery of short/long term training plans and programs; monitors compliance with operational standards, the respective civil aviation authority, IOSA and other regulatory bodies’ requirements in the training programs planned and delivered. 
• Manages the selection, performance and evaluation of the right manpower to deliver professional training; ensures the availability of competent Training Specialists, Instructors and Examiners to manage the training and evaluation programs.
• Leads the on-going development of the training team and the training activities ensuring best results are achieved.
• Establishes standardization in training methodologies, procedures and programs across the hubs with focus on legality, quality, creativity, and efficiency in transferring skills and knowledge to learners.
• Acts proactively to monitor internal and external audit requirements and checks; ensures compliance of the department with the approved quality and regulatory measures and standards.
• Develops and oversees the training processes, procedures, training facilities, resources, equipment and tools all in accordance with quality assurance standards and civil aviation authority regulations.

• Partners with QA to review, implement, and communicate function-related manuals and operating procedures, including the development and amendment of (Operations Manual Part D) content.
• Oversees the initial and on-going qualification and licensing of pilots, post-training assessments of competency based trainings of the different nature (technical/non-technical). 
• Evaluates reports and assessments received from Instructors; identifies problems and implements corrective measure as needed.
• Establishes/invests on effective relationships both internally with the department Heads, and externally with IOSA, civil aviation authority, regulatory bodies, training vendors, and customer airlines.
• Manages the contracts and SLAs with external parties, as applicable, ensuring cost-effectiveness, ROI, and adherence to regulatory standards.
• Works closely with line manager/ head of function to plan, execute and monitor the Crew Training Budget ensuring cost-effective training been provided; manages all costs and expenses accordingly
• Conducts periodic reviews to ensure all personal data and training records, manuals, documents, and publications, are maintained, and archived to be accessible by authorized when needed.
• Coordinates with HR Department on all HR-related activities for the training team such as manpower, performance, attendance, leave, etc.
• Represents the Airline on both national and international events, conferences, training forums, and conventions; chairs the training and selection review boards.

• Airline Transport Pilot License (ATPL) is required for this role.
• A bachelor degree in Management or equivalent is preferred.
• Capable of using technology systems & tools; proficient in Microsoft Office, Internet and Web Search.
• Fluent in English Language.

• 15+ years of experience in the Airline industry with a minimum of 5 years in the training field. 
• Has worked as a pilot and holds/has held “Examiner” certificate; experienced in a high pressure training environment with high accuracy and attention to both results and details.
• Holds the corresponding TRI (Type Rating Instructor) as per GCAA.
• Possesses reasonable knowledge in the respective Civil Aviation Authority rules and regulations pertaining to flight and cabin services, licensing and working procedures.
• Experienced in leading and developing a team of training professionals and instructors.
• Great exposure on current developments and trends in the field of airport/ airline operations.
• Proven skills in analysing data, identifying pitfalls and recommending cost-effective solutions.
• Effective persuasive, negotiation, problem solving and decision making skills.
• Experienced in designing, delivering and evaluating training courses to cater business needs.
• Working exposure to internal/external audit practices is essential.