Manager - Facility Maintenance Baggage System Operations

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

This position is required to lead and direct facilities maintenance operation at United hub maintenance operation and related operationally significant installations. May be responsible to direct leadership oversight of regionally assigned locations. Responsible for the local (TCO) total cost of ownership (5M+) and cost efficiency. Responsibilities include: maintenance planning and execution; preventative maintenance of required project program compliance; efficiency, accountability and dependability program management; safety and OSHA programs compliance; local state & federal environmental code compliance; and (SLA) service level agreement compliance delivering the optimum level of facility maintenance in support of safe and reliable airline operation. Partners with all local customer bases ensuring positive customer relation and service level goals achieved.

• Lead team performance and execution against all division and corporate maintenance objectives within the Facilities Department. This includes maintenance customer (SLA) service level agreement compliance, Maintenance quality and reliability performance metric execution, all in service level goals/tolerances, planning and preventative maintenance program compliance
• Lead efficient and effective team maintenance operations in a positive productive and safe work environment for teams with 25+ personnel
• Handle all safety/OSHA, environmental and training programs in accordance with corporate policy
• Handle safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidences involving facility assets or team personnel
• Establish and maintain a collaborative and productive business relationship with local union representatives
• Responsible for the local (TCO) total cost of ownership and cost efficiency of local and regional maintenance operation in excess of 5M annual spend. This includes; financial and staff planning, accounting and the budgetary compliance of hub locations and assigned region
• Handles accurate and effective customer reporting and communication programs while sustaining positive customer service and efficiency ratings

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

• Technical degree or 5 years in maintenance leadership position
• 5 Years experience in a maintenance leadership role
• Experience in planning, supervising or leading facilities maintenance in an airline operation
• Financial planning and management
• Performance planning and management
• Goal setting and execution
• Detailed knowledge of operational corporate and CBA policies and procedures
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

• Bachelors Degree or equivalent experience in Business or Science
• Shown leadership ability in large department environment
• Outstanding social skills having a proactive management style; superior problem solver aimed for team excellence
• 2-4 years leadership experience within a Facilities Maintenance operation

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.