• High School Diploma or General Education Development (GED) Diploma
• One (1) year of Leadership experience
• Five (5) years of prior airline operational experience
• Proficient in Microsoft Office Suite
• Excellent verbal and written communication skills
• Strong organization and management skills
• Ability to think creatively and to work under pressure in a team environment
• Ability to work independently with a sense of urgency and attention to detail
• Strong leadership skills and interpersonal skills
• Available for overnight travel (10%)
• Ability to work flexible work schedule to cover the operation 24 hours per day, 7 days per week
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications:

• Bachelor’s degree in related discipline (Operations Management, Business Administration) preferred but not required
• Project Management experience
• Ability to handle highly complex decision-making through the establishment and review of broad/department/business objectives
• Strong analytical abilities

Crewmember Expectations:

• Regular attendance and punctuality  
• Potential need to work flexible hours and be available to respond on short-notice 
• Able to maintain a professional appearance 
• Be willing to travel as needed for training and company sponsored meetings
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft 
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System 
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards 
• Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) and Safety Action Report (SAR)) 
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls  
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities.
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment

Work Environment:                                                                                                    

• Operations center environment

Physical Effort: 

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

• The base pay range for this position is between $80,000.00 and $95,000.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.