***Must have aviation inspection experience and possess a valid FAA A&P License.***
POSITION SUMMARY
The Manager Quality Control is responsible to the Chief Inspector for quality oversight including regulatory compliance related to aircraft production.
JOB RESPONSIBILITIES
- Responsible to lead and manage the hangar assigned Quality Control Lead Inspectors and Quality Control Inspectors.
- Responsible for the efficient scheduling and use of resources.
- Promotes teamwork and uses a collaborative approach; supporting business partners as needed and when needed.
- Strategize, plan, and execute joint plans and decisions with business partners for the collective success of the customers and EAMS.
- Responsible to maintain situational awareness of all projects assigned; be aware of aircraft status, job status, parts status, and overall progress of project plan.
- Ensure quality control inspection requirements are met, including assigned auditing, analysis, and surveillance of the job activities in the hangar.
- Aware of all critical inspections status; helps establish priorities for inspection tasks and witnesses critical inspections as needed to develop a quality assessment of the project and/or aircraft check.
- Responsible to initiate aircraft delivery recovery plans when needed by assessing production flow issues, determining corrective action plans, and mobilizing resources to restore the timeliness of the production plan.
- Provides supporting information to Hangar Operations Management with regards to the work status of the aircraft, when requested.
- Maintains a safe and compliant operational environment; ensure compliance to company policies and procedures, customer requirements, federal, state and local regulations.
- Maintains staffing levels and identifies training requirements based on the needs assessment of assigned personnel and projects.
- Enforces policy and procedures to ensure the highest levels of safety, quality, and regulatory compliance.
- Responsible to be a visible “go to” resource in the workplace.
- Conducts one-on-one counseling, coaching, and mentoring as needed.
- Communicates openly and honestly with all employees and maintains an open flow of information at all times.
- Participates in Customer meetings -providing updates and advising customer of changes in the delivery plan and next steps.
- Maintain reports, tracking sheets, attendance rosters, and any other production and or support tracking systems as needed.
- Performs audits (sampling) of completed customer records for regulatory requirements.
- Maintains quality standards and procedures in the hangar work areas at all times.
- Represents EAMS at all times with customers and auditing agencies and all outside visitors, maintaining professional demeanor and upholding EAMS standards of conduct.
- Contributes with rectification and the answering of CARs and related non-conformity reports assigned to the Quality Control personnel assigned to the hangars.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
Education:
- High School Diploma or equivalent required
- A&P certificate required
- Some college and / or a degree in an aviation discipline preferred
Experience:
- Five years or more of progressively responsible experience in the area of quality management.
- Previous supervisory experience required
- Team building experience
Knowledge, Skills & Abilities:
- Good communication, both oral and written
- Attention to detail
- Team player
- Demonstrated good judgment
- Analytical and adept in problem solving
- Ability to take charge
- Demonstrated accountability
Working Conditions / Environment/ Special Requirements
- Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations.
- Ability to work under demanding conditions and exhibit leadership and control at all times
- Ability to work flexible hours, different shifts and days off as required.
- Employees will be subject to the random drug and alcohol testing under FAA regulations.
GENERAL COMMITMENT FOR ALL EMPLOYEES
- Commitment to company values and complies with department norms, policies, directives, and procedures.
- Incorporates Lean and P3E processes and concepts into daily activities.
- Strive for continuous improvement to processes and procedures.
- Safeguards confidential and proprietary documents and information.
- Satisfies work schedule requirements.
- The job description is not designed to cover or contain a comprehensive listing of all activities, duties
