Company Horizon Air

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our managerial teams set the strategies and operational plans to ensure the success of our company. Our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Manager, Resource Planning executes on the strategy for resource planning, staffing, and bidding within the customer service division at Horizon. As a people leader, this role drives priorities for the team to deliver innovative workforce planning solutions, optimize staffing models and bid processes, and ensure compliance with labor requirements and company policy while advancing operational efficiency and cost performance.

Key Duties

• Lead team and establish priorities for resource planning and staffing, driving operational excellence and cost optimization across station operations.

• Execute on strategy for resource planning, staffing, and bidding within the customer service division with a 6–12 month horizon, shaping workforce models, scheduling frameworks, and bid processes to meet evolving business needs and optimize operational performance.

• Make decisions related to resource planning and staffing, leveraging analytics to evaluate staffing models, scheduling constraints, and productivity objectives.

• Develop people through effective performance management and ongoing feedback, empowering team members through stretch assignments and capacity-building initiatives.

• Shape culture of team through action, presence, and reinforcement of behaviors that foster collaboration, accountability, and innovation.

• Influence Airports leadership and other key stakeholders to resolve resource planning, bidding and staffing challenges, fostering strong partnerships that drive operational alignment and efficiency.

• Provide input in the strategy for workforce planning tools and systems, partnering with vendors to assess cost efficiency and scalability.

• Own resource planning budget performance, including forecasting staffing levels for the next 12 months and implementing corrective actions to achieve financial and productivity targets.

• Contribute to long-term workforce planning strategies, aligning station operations with enterprise productivity goals and future growth.

• Drive development of automated tools and audit frameworks to enhance decision-making efficiency and adaptability to evolving business needs.

Job-Specific Experience, Education & Skills

Required

• 5 years of experience in resource planning, airport operations, FP&A, or a combination of these.

• 2 years of leadership experience.

• Bachelor’s degree or an additional two years of experience in lieu of this degree.

• Proficient with Microsoft Office applications (e.g. Word, Excel, SharePoint, and Outlook.)

• Ability to extract and interpret data to drive meaningful and actionable plans to address business needs.

• Strong ability to rapidly understand and organize complexity and come up to speed quickly on the architecture and use of complex systems and processes.

• Detail oriented and highly organized, with the ability to execute on multiple projects, priorities, and deadlines.

• Proven ability to influence within multiple levels of the organization, including those outside reporting structure.

• Proven ability to lead cross-divisional teams, coach and develop talent, and inspire collaboration around a shared vision.

• Ability and willingness to travel up to 15 of the time.

• High school diploma or equivalent.

• Minimum age of 18.

• Must be authorized to work in the U.S.

Preferred

• Strong data analytical skills.

• Working knowledge of work/pay rules for all Horizon stations, including when state or federal rules should apply.

• Experience with continuous improvement methodologies such as Lean or Six Sigma.

• Experience with Tableau or similar data visualization and database tools.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Salary Range

$101,800 -$167,950 / year

Pay Details

This position has the flexibility to be based in SEA, PDX, BOI, or GEG. The salary range will vary depending on where the new hire is based.

Salary range for SEA:

$111,950 - $167,950

Salary range for PDX/BOI/GEG:

$101,800 - $152,700

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Total Rewards

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air

• Comprehensive well-being programs including medical, dental and vision benefits

• Generous 401k match program

• Quarterly and annual bonus plans

• Generous holiday and paid time off

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Regulatory Information

Equal Employment Opportunity Policy Statement

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.

To implement this policy, we will:

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;

(2) Ensure that employment decisions are based only on valid job requirements; and

(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.

Government Contractor & Department of Transportation (DOT) Regulations

Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.

Apply by 7:00 PM Pacific Time on

1/30/2026

FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Location Portland, OR - Airport
L: LI-B
Job Locations USA-OR-Portland USA-WA-Spokane USA-ID-Boise USA-WA-SeaTac
Requisition ID 2026-18081
Category Corporate & Operations