Are you passionate about bridging the gap between business needs and IT solutions?

Do you thrive in a fast-paced industry where collaboration, innovation, and precision are key? Aviation offers some of the most exciting opportunities in the world of technology — where digital solutions directly impact safety, efficiency, and the travel experience of millions of passengers. At Norwegian, you will be part of this journey.

As our new Manager Ground Operational Systems, you will play a pivotal role in shaping the IT landscape of Ground Operations. From ensuring seamless passenger journeys to enabling efficient airport processes, your work will help keep our operations running smoothly while driving forward new digital opportunities in aviation.

We can offer: 

• Competitive compensation package

• Possibility to travel in Europe and rest of the world with employee-priced tickets 

• Constant new challenges to solve

• Set your own footprint in a friendly working environment

• Passionate colleagues and an energetic and innovative work environment

• Health insurance and pension schemes

• An international, dynamic, and forward-looking environment

• Flexible working hours with the possibility of a hybrid home office solution

• Social happenings within the team and across the company

• Employee share savings plan

Key Responsibilities:

• Manage the relationship with the business, establishing a strong collaboration arena.

• Partner with enterprise architecture to develop and maintain multi-year business capability roadmaps.

• Engage with the project/program/portfolio leads/organisation (PMO) to ensure a well-managed initiative portfolio and that they understand the objectives for joint strategic efforts.

• Evaluate proposals, plan and coordinate initiatives, and determine how they fit into the business capability roadmap and priorities.

• Focus on business value rather than only technical solutions to develop ideas, including digital awareness, risk assessments, business continuity, and business capability requirements.

• Be creative and innovative with regards to industry trends and digital advances as they relate to new opportunities and business needs.

• Drive strong collaboration within the team, across IT teams, and with other business areas.

• Manage external vendor relationships, including collaboration with Amadeus and similar large-scale providers.

• Stay up to date on IT trends and systems within Ground Operations, such as Altéa CM/FM, BRS, and WorldTracer.

Important External Contacts:

• Act as the single point of contact towards external service providers and vendors relevant to Ground Operations IT.

Your Background and Expertise:

• 5+ years of functional experience within Ground Operations or a related business function.

• Expert-level knowledge of systems used in Ground Operations such as Altéa CM/FM, BRS, and WorldTracer.

• Experience collaborating with Amadeus or similar vendors in projects.

• Experience working with Amadeus support tools such as ACSP and ServiceHub, or equivalent platforms.

• Experience with integrating Ground Operations systems with third-party airport infrastructure providers, such as self-service and turnaround management solutions.

• Good technical and domain knowledge of IT systems within the business area.

• High degree of business acumen; ability to see the big picture.

• Excellent communication and presentation skills in English – both written and oral.

Characteristics and Personality:

• Structured, proactive, efficient, with a high work capacity.

• Strategic and analytical skills, able to identify problems as well as drive appropriate solutions.

• Ability to positively influence others and to break down organizational silos.

• Strong negotiation skills and stakeholder engagement.

• A team player who thrives in collaboration.

Do you have any questions?

If so, please contact:

Thomas Klokkerhaug
Director IT Digital & Business Development
Email: thomas.klokkerhaugnorwegian.com

So what are you waiting for? Apply now and make your smart career move!

You will need to upload a recent copy of your resume along with a cover letter telling us why you want to join us