Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

Full-Time Employee Benefits & Compensation Overview

As a full-time employee of Contour, you are eligible for the following benefits and programs:

Insurance

• Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)

401(k) Savings Plan

• Eligibility begins on the first day of the month following your hire date.
• The Company offers a matching contribution of up to 6 of your eligible compensation.
• Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.

Paid Sick Leave

• Accrual of up to 56 hours of paid sick leave per year.
• Unused sick leave rolls over annually until your sick bank reaches 480 hours.

Vested Vacation Hours

• Eligible to receive vacation hours on January 1st following your hire date.
• These hours will be vested and available for use in accordance with Company policies.

Non-Revenue/Space Available (NRSA) Travel Privileges

• NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of active service.

Leaves of Absence

• Eligible for various types of leave, including:
  • Medical Leave
  • Non-Medical Family Care Leave
  • Maternity and Paternity Leave
  • Personal Leave
• Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.

Compensation Details

• Contour offers a competitive salary based on your prior work experience.

Equal Employment Opportunity

Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour is committed to providing reasonable accommodation to applicants and employees. If you require accommodation during the application or onboarding process, please contact Human Resources at hrflycontour.com.

Join Our Growing Team

Contour’s rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

Summary of Essential Duties

The Manager of Maintenance Control - Charter is responsible for the management, administration of Maintenance Control and ensuring Maintenance Control personnel are properly trained and qualified.

Key Responsibilities

• Ensure safety and compliance are the first considerations in aircraft operations.
• Monitors maintenance performance of all scheduled and unscheduled aircraft operations.
• Reports essential information on the status of aircraft operations.
• Ensure Maintenance Control coordinates with Flight Followers/Dispatch concerning all maintenance irregularities that affect the dispatching of aircraft.
• Responsible for the proper administration of MEL/CDL/NEF procedures as established in the General Maintenance Manual and MEL Manual.
• Coordinates with Regional Maintenance Managers, outstation maintenance technicians and Maintenance Providers to ensure mechanical irregularities are corrected in accordance with the Company Manuals.
• Ensures data in the pilot reports, ferry flights, SDR, MIS, delays and cancellations, etc. are recorded accurately in the maintenance information software.
• Ensures that events that require Service Difficulty Reports (SDR) are properly identified in FOS and that the DOM is notified.
• Confirms all work performed on Company aircraft is accomplished by qualified, authorized and approved personnel.
• Provides leadership and training to Maintenance Controllers, as required.
• Monitors staffing levels within Maintenance Control to ensure 24/7 coverage of the operation.
• Perform other duties as assigned by leadership.

• Must be at least 23 years of age.
• Must be legally authorized to work in the United States and able to travel in and out of the country without restrictions.
• Possess a valid driver’s license with a good driving record.
• Ability to read, write, speak, and understand English fluently; proficiency in Spanish is a plus but not required.
• High school diploma or GED certification preferred.
• Basic proficiency with Microsoft Office Suite products, including Office 365, Excel, Outlook, and Word; familiarity with similar software applications is also required.
• Possess polished and professional interpersonal skills with a positive, customer-focused attitude.
• Strong leadership, organizational, and time management skills.
• Ability to effectively interact with a variety of personalities while maintaining a high level of professionalism.
• Skilled in coordinating multiple priorities, managing deadlines, and working efficiently in a fast-paced environment.
• Ability to handle interruptions and changing priorities with flexibility and a strong attention to detail.
• Self-motivated with the ability to motivate others.
• Ability to work independently and collaboratively as part of a team-oriented environment.
• Excellent written and verbal communication skills, delivered with professionalism and tact.
• Must pass a DOT-required pre-employment drug screening and be willing to submit to and pass FAA and Company-mandated random drug and alcohol testing.
• Ability to pass a 10-year work history background check, as well as criminal history and fingerprint checks, as required by the TSA.
• Ability to work flexible schedules, including early mornings, evenings, weekends, holidays, and irregular shifts as operational needs dictate.
• Must adhere to all safety regulations and work in a professional manner, complying with OSHA, EPA, state, and federal regulatory requirements.
• Hold a Mechanic’s Certificate with Airframe and Powerplant ratings.
• Have a minimum of 5 years of experience in a position responsible for returning aircraft to service.
• Have at least 1 year of experience in a supervisory capacity in maintaining the same category and class of aircraft as used by Company.
• Detailed knowledge of aircraft, manuals, maintenance programs and procedures.
• Extensive knowledge of Federal Aviation Regulations as they relate to aircraft maintenance.
• FAR Part 121 operational experience preferred
• Detailed working knowledge of Quantum, FOS, and CAMP software is a strong plus.
• Willing to accept base assignment in Smyrna/Nashville, TN area

Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.