Manager, IOC Analytics

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

• As part of the IOC Analytics team you will support two critical domains including Maintenance Planning and Operational Performance. 

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Partner with the Tech Ops and Integrated Operations stakeholders to implement the vision for an industry-leading analytics capability around Integrated maintenance planning and operational performance assessment and feedback loops
• Track projects from ideation to completion, including creating project roadmaps, detailed project plans, success metrics, and financial benefits analyses
• Lead a team of 4-6 advanced degree Operations Research Analysts and Data Scientists
• Work cross-divisionally with other analytics groups within American to foster collaboration, awareness, and community
• Promote technology best practices with the data lake, Azure, and Databricks 
• Establish connections with all levels and job functions within the IOC and Tech Ops Planning organization from front-line team members to senior leadership to gain insights into opportunities, data, people, and processes
• Participate in collaborative research efforts with academic, research, and government agencies around advanced analytics, improved decision making, and learning decision support
• Research current practices and industry trends and keep abreast of latest advances in advanced analytics and data science techniques to solve complex airline business problems
• Be an agent of change to help establish American Airlines as an industry leader in operational planning, performance and continuous improvement

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in a quantitative discipline (Operations Research, Data Science, Industrial Engineering, Computer Science, Decision Sciences, Statistics, etc.
• 5 years job related experience

Preferred Qualifications- Education & Prior Job Experience

• Master’s degree in a quantitative discipline (Operations Research, Data Science, Industrial Engineering, Computer Science, Decision Sciences, Statistics, etc.)
• 2-5 years of experience leading teams in a technical/quantitative professional environment
• Familiarity with airline operations, maintenance planning and Air Traffic Flow management concepts

Skills, Licenses & Certifications

• Demonstrated ability to manage and lead a team, oversee multiple projects, complete projects accurately and within defined timelines, and to respond to changing priorities
• Degree in a quantitative discipline (Operations Research, Data Science, Industrial Engineering, Computer Science, Decision Sciences, Statistics)
• Knowledge of at least one computer programming/scripting language (e.g. Python, R, Java, C++)
• Practical experience in building and implementing large-scale optimization models
• Practical experience in data extraction, cleansing, analysis, and visualization
• Practical experience working with data and developing optimization solutions and machine learning models using cloud technologies (data lake, Microsoft Azure, AzureML, Databricks)
• Strong business acumen, statistical, analytical, and problem solving skills, and able to manage complex processes with cross-functional teams
• Excellent written, presentation, and verbal skills, with the ability to produce concise, relevant, strategically-driven documents and presentations for senior leaders
• Excellent interpersonal and communication skills with technical and non-technical audiences
• Strong team player, detail oriented, and able to perform well under pressure
• Experience with visualization design and UX

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.