Position Title Manager, Investigating Officer
Report ToHead of Group Business Integrity
Position SummaryResponsible for planning and executing investigations related to whistleblower reports and Code of Business Conduct violations, including those involving vendors and contractors.
Key Accountability- Framework Implementation: Implement the investigation framework prepared by the Head of Investigation.
- Program Design: Develop programs to prevent illegal activities and recover losses from investigations.
- Fraud Investigation: Investigate fraudulent or illegal activities by employees, customers, or third parties.
- Coordination: Coordinate with internal and external units, service providers, and regulators, demonstrating detailed knowledge of fraud risk management.
- Operational Synchronization: Oversee scope controls, set and monitor performance levels, and drive control owners to innovate and improve fraud mitigation controls.
- Educational Initiatives: Lead forums, fraud awareness programs, and improve the Code of Ethics and Conduct to institutionalize governance and ethics.
- Team Leadership: Guide the investigation team to conduct investigations effectively and professionally.
- Quality Assurance: Ensure the quality of investigation findings and reports, providing feedback and recommendations to business units.
- Authority Collaboration: Work closely with local, state, and federal authorities on fraudulent or illegal activities.
- Stakeholder Relationships: Maintain relationships with business units to ensure synchronized fraud controls.
- Engagement and Communication: Foster good working relationships with key stakeholders for effective engagement and communication.
- Board Presentation: Prepare materials for the Board Audit Committee (BAC) and stand in for the Head of Group Business Integrity when needed.
Qualification & Working Experience- Degree in Law, Business or any related field.
- More than 10 years of experience in relevant operational areas, and investigation. Background from Law Enforcement is highly encouraged to apply.
Area of Experience- Sound knowledge in governance, risk and compliance management.
- Experienced in investigating complex financial crimes, including fraud, embezzlement, and insider trading.
- Strong analytical abilities to evaluate cases, identify patterns, and develop effective investigation strategies.
- Possess deep understanding of the airline industry to proactively manage MAG’s brand risks.
- Excellent verbal and written communication skills to interview witnesses, prepare reports, and collaborate with other departments
