Operations Supervisor - AGC

The Allegheny County Airport Authority [ACAA] invites you aboard our mission to create meaningful travel experiences in the aviation industry. As Pittsburgh’s gateway to the world, both Pittsburgh International Airport and Allegheny County Airport serve as beacons of change and connectivity for our region. As a member of our crew, you will directly serve, inspire, and advance our community in significant ways that impact the daily lives of others and the future of our organization. Whether you have a passion for travel, an appreciation for aeronautics and aviation, or an unparalleled love for the city of Pittsburgh, ACAA provides the opportunity for the next chapter of your career to take flight. 

Our culture is one that emphasizes high performance, innovation, and learning. We know that those things only happen when everyone who works in an organization is properly empowered, equipped, and enabled in their roles to make an impact. At ACAA success is a shared responsibility, and we look forward to supporting and developing the unique strengths you could bring to our team.

Job Summary

The ACAA’s Operations Supervisor - AGC will report to the General Aviation Duty Manager and assumes responsibility for ensuring the condition and safety of the airport is maintained for compliance and preparedness in accordance with established Federal, State and local regulations and operational standards. 

Here is how the Operations Supervisor - AGC will help:   

• Conduct airfield, apron and terminal inspections and reports conditions to the management, County Airport personnel, tenants and the AGC Air Traffic Control Tower
• Conduct routine inspections and monitors airfield and terminal conditions with regard to maintaining a safe, efficient and orderly operation in compliance with existing regulations
• Determine the need for closure/opening of the airfield or portion thereof for routine maintenance, snow removal operations and emergencies and operational needs
• Coordinate emergency responses to aircraft alerts, disasters and other emergencies as necessary
• Maintain direct contact with upper-level management in the event of emergencies, unusual situations, or serious events that may occur requiring guidance or assistance.
• Provide weekly fee collection reports and monthly meter reports to the Finance Department.
• Maintain and troubleshoot the access control and badge systems in coordination with vendor.
• Administer the identification badge program.
• Administer the ASSA Cliq and Schlage PRIMUS key systems.
• Monitor gate activity through CCTV.
• Operate friction measuring equipment and report coefficient of friction values.
• Document details related to incidents on airport property.
• Maintain a daily shift log of events on airport grounds and corrective actions.
• Actively participates in on-going training programs.
• Performs other related tasks as assigned or required.

The successful candidate for the role of Operations Supervisor -AGC will demonstrate the following key competencies needed in our culture:

• Communication - Listens to feedback; Provides clear direction to team; Communicates key Authority messages in a timely and clear manner
• Strategic Thinking - Understands how team execution contributes to Department goals; Has insight to identify short-term risks to key goals
• Team Leadership - Fosters continuous improvement and open dialogue; Creates an environment for teamwork; Rewards excellence and coaches to improve underperformance
• Customer Centricity - Demonstrates deep understanding of customer needs; Prioritizes customer experience in each interaction

Qualifications

Preferred requirements to apply for role of Operations Supervisor - AGC are:

• Bachelor&39;s degree from an accredited four-year college or university in aviation management, operations management or a related field.
• Two-Three (2-3) years related experience.
• Possess or obtain prior to employment a valid Pennsylvania Class C driver’s license.  Note: license must be maintained throughout employment.

We also expect that candidates will demonstrate the following knowledge, skills, and abilities in most cases:  

• Extensive working knowledge of FAA airfield radio procedures.
• Working knowledge of FAA FAR Parts 139, 77, and TSA 1542.
• Knowledge of snow removal and ice control operations.
• Knowledge of the JD Edwards (JDE) system.

Ability to:

• solve practical problems and deal with numerous variables in situations where only limited standardization exists.
• establish and maintain effective working relationships with coworkers, representatives of other agencies and the general public.
• utilize digital tools and Microsoft Office software, including Word and Excel
• maintain all 139 training requirements.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear; occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl; must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, and ability to adjust focus.  Must be able to understand and speak English clearly.  Must be able to drive at night.

CONDITIONS

Exposure to general office noise as well as sounds associated with equipment and radio alarms. Exposure to lights, noise, Aviation fuels and chemicals associated with aircraft, heavy equipment, snow and ice control. Works both inside and outside regardless of weather conditions. Regularly works near moving mechanical parts as well as aircraft. This position is assigned rotating shifts based on a 24-hour, 7 days a week work schedule, including holidays and may at times be the only management staff on the premises. Operations supervisors are subject to remain on duty beyond the scheduled shift and/or are required to report to work as needed for operational necessity. This position may be assigned on-call status on an intermittent or regularly scheduled basis.

Don’t meet every requirement?

Studies have shown that women and people of color are less likely to apply to jobs if they don’t meet every single qualification. As a Smarter Airport, we recognize that talent is not always related job history and skills come from valuable experiences that aren’t always shown on a resume. If you are excited to make a positive change for our region, but your experience doesn’t align perfectly, we encourage you to apply. You may be the right candidate for our organization, whether it be this role or another.

Caring For Our Crew

At ACAA, we’ve got you covered. That applies to how we equip, empower, and enable our people to do their jobs. It also applies to our benefits, which are broader and more valuable than what many other employers offer:

• We offer two plan options for healthcare coverage from high-quality insurance carriers, as well as an ACAA-funded Health Reimbursement Account (HRA) that will help offset the cost of many medical expenses.
  • ACAA employees pay almost $1,200 less per year in healthcare payroll contributions than the average employee in other companies, according to market surveys.
  • When HRA funding is included, the health-plan deductibles paid by ACAA employees are about $1,200 lower on average than the costs paid by employees of other companies.
  • ACAA does not require that employees meet a separate deductible for pharmacy expenses before prescription-drug coverage kicks in.
• ACAA’s dental plans (included with healthcare coverage) offer an option covering children’s orthodontia.
• Employees also can take advantage of a Flexible Spending Account (FSA) to help pay for health care and dependent care expenses on a pre-tax basis.
• All eligible full-time ACAA employees participate in the Allegheny County Employees Pension Plan, a defined-benefit plan that vests after 10 years of service.
• Employees also may participate in a Deferred Compensation Plan, which allows them to contribute part of their pay on a pre-tax basis into long-term retirement investments.
• A robust Employee Assistance Program (including access to free counselling sessions, financial guidance, and care coordination), life insurance options, a wellness program, and eligibility for the Public Service Loan Forgiveness program round out ACAA’s exemplary benefits. 
• Employees may enroll their children from 6 weeks to 5 years of age in our on-site preschool and childcare center, La Petite Academy, at Pittsburgh International Airport. 

About Allegheny County Airport Authority

Allegheny County Airport Authority, which manages Pittsburgh International Airport (PIT) and Allegheny County Airport (AGC), is committed to transforming Pittsburgh’s airports to reflect and serve the community, inspire the industry, and advance the region’s role as a world leader. 

Pittsburgh International Airport serves nearly 10 million passengers annually on 17 carriers and was named by Fast Company magazine as One of the Most Innovative Companies in the World as well as a finalist in its World Changing Ideas awards, both in 2020. PIT’s first-of-its-kind microgrid – which completely powers the airport campus through natural gas and solar energy – has won numerous awards for resiliency and sustainability. 

PIT is in the midst of an ambitious terminal modernization that will make the passenger experience more efficient and deliver real opportunity for the region. The $1.4 billion new terminal program will construct a smarter, greener airport, inspired by the best of our region. The updated terminal lands in 2025 and will be the first airport terminal in the U.S. to be built from the ground-up post-pandemic, designed and constructed with the highest public health standards in mind.

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