IndiGo is India’s largest and most preferred passenger airline and amongst the fastest growing airlines in the world.We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We show that low cost does not mean low quality. With our fleet of over 320 aircraft, we operate well over 2000+ daily flights, connecting over 118 destinations (of which 32 international), welcoming 100 million customers on board last year. We have an industry leading on-time performance and one of the highest customer NPS in the Indian spanet. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, developing from a domestic carrier to a global aviation giant.
Job Summary:We are looking for an experienced professional with deep insight into digital trends in aviation industry & experience of leading technology-led transformations. This role involves driving business process improvements, managing multiple projects, leading cross-functional teams, guiding product development, maintaining the product backlog, prioritizing features, and working collaboratively to build future ready airline platforms/ solutions. Strong communication, problem-solving skills, and a passion for productivity enhancements are essential.
Roles & Responsibilities • Expertise in all aspects of system analysis, design, development, maintenance, deployment, change control and production support in Microsoft technology stack• In-depth knowledge of SDLC and STLC: Agile, Waterfall, Spiral, V model, Iterative & prototype model• System architecture and solution designing• Proven ability in driving numerous business programs, process and efficiency improvement through automation• Interacting with business stakeholders and subject matter experts to understand their requirements.• Gathering, documenting, & analyzing various business requirements• Resolving business problems through functional solutions• Documenting functional designs of business systems• Maintaining requirement backlogs and helping development team with prioritizations (as per discussion with Business Team).• Interacting with Development (Scrum) team, to explain Business requirements (grooming session) and regularly resolve their queries. • Identifying opportunities to improve current processes and/or propose new processes for improving productivity.• Ontime & accurate status reporting with all stakeholders.• Self-starter with ability to manage multiple concurrent projects• Ability to handle multi-disciplinary cross functional alignment to deliver value to the business• Self-motivated and passionate about Productivity and efficiency improvements• Exceptional communication skills - verbal, written, listening and presentation• Effective people handling skills, including, conflict resolution, team motivation, and people development• Strong planning & organizational skills, Conflict management• Drive to accomplish the organizations goals and objectives• Lead change and innovation• Capable of managing crisis and working under pressure when required; keeping team motivated and focused on team goals• Experience with mission critical enterprise level applications.• Experience with implementing business systems, reporting tools and applying technology to solve business problems.• Experience in operational design and change management• Excellent analytical, troubleshooting, and inter-personal skills• Experience in executive level status reporting and program management across multiple projects while providing management with transparency in tracking project costs and budgets.
Experience & Qualification• Educational Qualification: BE/ B Tech (IT/ Computer Science) or MCA or M.Sc. Computer Science• Professional Qualification/knowledge: At least one certification and working knowledge on multiple frameworks such as PMP, Prince2, TOGAF, CMMi, Agile/Scrum• Work Experience: 12-16 years of relevant experience in software development, design, analysis, testing, product implementation, AI, Data Analytics, Project management, portfolio &/or program management, preferably in Airlines / TMC domain.
Competencies• Good Communication Skill• Domain / Technical knowledge• Future potential to grow • Professionalism & Time Management.
Additional information
At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status.
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At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’
