LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
The Production Control Planning Supervisor oversees daily operational data flow, production reporting, and IT coordination within the CSC. This role ensures master data integrity, system compliance, and effective communication across operations, and program management.
The supervisor drives process improvements, and development and maintenance of all manufacturing production schedules that will adequately fulfill customer demands. Maintain goal performance reporting and analysis.
• Responsible for supervision of daily operational meal ordering and production reports.• Responsible for the information flow in the CSC(s) – Lead Production Control• Collaborate with CSC operations and lean management to create and maintain local master data• (workstation assignments, ready times, run rates, etc.)• Ensure and oversee CBASE / SAP process compliance• Update and communicate all daily operation information in a timely, accurate, and user-friendly• manner• Act as CSCs primary liaison to Program Management for central data issues resolution• Act as CBASE Super User and participate in the CBASE Super User Community• Validate customer specifications & schedules• Streamline operational processes and improve quality of deliverables• Participate and support Lean initiatives• Interacts with internal end users and provides answers in a timely manner
Leadership• Ensure that the area of responsibility is properly organized, staffed and directed• Guide, motivate and develop the subordinate employees within the Human Resources Policy• Participates in coaching the expanded Global Performance System (GPS) process, as well as• additional career development activities to enhance the effectiveness and potential of the team• Make the companys values and management principles live in the department(s)• Plan / Implement and control the cost budget in the area of responsibility; initiate and steer• corrective actions in case of deviations
• Bachelor’s degree or equivalent experience required• Working knowledge of ERP systems (SAP) a plus• Strong experience with MS Office required• Strong interpersonal, planning, and organizational skills• Strongly analytical and problem-solving skills• Good communication skills• Excellent time management skills with ability to use independent judgment effectively• Excellent customer service attitude (internal and external)