About Wing:
Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Googles parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If youre ready to do the greatest work of your life, come join us.
About the Role:
Wing is looking for a Program Manager, System Event Management to join our System Event Management team, which supports incident response and operational resilience. This role is based remotely in the US. You will be responsible for managing a program with cross-functional engagement across our technical and operations divisions.
The ideal candidate will be proactive, highly motivated and results-driven. We’re looking for an organized self-starter with exceptional program management and problem solving skills, quick-thinking, and adept in a dynamic environment. The successful candidate will be an excellent communicator, both written and verbal, with perceptive stakeholder engagement abilities.
What You’ll Do:
- Manage System Event Management program, including Enterprise and Operational resilience
- Manage program tasks: scope, timeline, risk, and reporting.
- Create and organize project artifacts.
- Identify and escalate program risks with mitigation plans.
- Facilitate cross-functional communication.
- Drive continuous improvement through system event retrospectives to enhance technical capabilities and organizational response
- Drive continuous improvement through cross-functional incident exercises and drills
- Build, own, and continuously improve policies, standards, and plans related to enterprise resilience, and system event response
- Ensure resilience and response plans support Wing’s scaling and expansion goals
What You’ll Need:
- 3 - 6+ years of demonstrated success in managing cross-functional programs, driving alignment and delivering results
- 3 - 6+ years of experience building and writing policy, standards, and processes, especially in resilience, incident management, operations, and/or business continuity
- Track record of strong cross-functional partnership with diverse stakeholders, technical and nontechnical, especially to design complex process and escalation flows.
- Ability to adjust to a changing environment, manage competing and rapidly shifting priorities and deadlines with a strong attention to detail
- Experience with emergency or incident management
- Ability and willingness to support a rotational On-Call shift, which may include nights, weekends, and holidays
The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing’s salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.
Salary Range
$91,000—$179,000 USD
Wing is an equal opportunity employer and it is Wings policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a persons merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.
