Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are recruiting for a driven and collaborative Programme Manager to join our Programmes team at our Staverton site. This role is pivotal in managing customer relationships and delivering programme excellence, ensuring 100 On Time Delivery at 100 Quality, every time.
Ontic is more than just a business were a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. Were committed to excellence, continuously improving and adapting to remain at the forefront of our industry.
Job Purpose
As Programme Manager, you will act as the primary interface with external customers, coordinating all aspects of allocated programmes. You will be responsible for driving delivery performance, customer satisfaction, and programme profitability.
You may also support new business development activities, including bid development, and provide leadership to Programme Managers and Coordinators where required.
Strategic & Programme Leadership
Support and help shape the strategic direction for allocated customer accounts
Lead or oversee New Product Introduction (NPI) programmes and projects
Drive recovery plans and improvement initiatives for customer programmes
Undertake projects as directed by the Head of Programmes
Customer & Commercial Management
Act as the key customer interface, ensuring strong relationships and satisfaction
Lead Customer Review meetings and ensure timely resolution of issues
Sign-off and issue customer documentation
Support commercial negotiations and bid preparation (RFQs/RFPs)
Maintain spanet awareness and identify new business opportunities
Programme Delivery & Performance
Ensure 100 On Time Delivery and 100 Quality across all programmes
Manage programme budgets, including spend control and authorisation
Oversee rectification and improvement projects relating to quality or reliability issues
Ensure accountability for programme profitability and performance
Stakeholder Engagement
Collaborate with internal teams including Engineering, Quality, Supply Chain, and Commercial
Work closely with the Head of Programmes and Business Development team on growth initiatives
Manage customer-specific requirements and expectations effectively
Team Leadership (where applicable)
Provide day-to-day leadership and direction to Programme Managers and/or Coordinators
Foster a high-performance, collaborative team environment
Knowledge, Skills and Abilities
Degree qualified or equivalent experience
Proven programme/project management experience
Experience managing product or programme development, ideally in aerospace or marine
Strong understanding of business processes (manufacturing, quality, supply chain)
Commercially astute with strong business acumen
Excellent communication skills (written and verbal)
Ability to manage complexity across multiple programmes
Full UK driving licence
Willingness to travel domestically and internationally
About You
At Ontic, our culture is integral to how we deliver for our customers. We’re looking for someone who not only brings the right experience but also aligns with our values:
Integrity - doing the right thing for our stakeholders
Continuous Improvement - striving for zero defects and raising standards
Teamwork - collaborating to win as one team
Innovation - solving problems with creativity and passion
Common Sense Approach - anticipating risks and acting proactively
Benefits
At Ontic, we care about your financial, physical, and mental wellbeing. Our benefits support what matters most to you and promote a healthy work/life balance.
Our benefits package includes:
Up to 29 days annual leave plus Bank Holidays
10 hours paid volunteering time
Annual goal share bonus scheme
24/7 Employee Assistance Program (EAP)
Retail discounts and offers
Best Place to Work
We are more than the sum of our parts—and we’re recognised for it:
We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, youll enjoy a career with us!
