• Bachelor’s degree in Engineering, Business Administration, or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
• Three (3) years of technical operations, engineering, or related experience
• Strong JetBlue knowledge and ability to navigate the organization
• Knowledgeable in aircraft technical components and maintenance contracts; ability to forecast technical expenses
• Experience working with external business partners
• Strong capabilities with Microsoft PowerPoint, Word, Excel, and Project
• Strong verbal and written communication skills to effectively manage project communications and stakeholder expectations at all levels of the organization
• Makes reasonable judgments quickly, and adjusts thinking to assimilate new information or ideas
• Ability to work independently and in a high pressure team environment
• Available for overnight travel (30%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Five (5) years of technical operations, engineering, or related experience
• Graduate degree in Engineering or related field
• Holds an Airframe & Powerplant (A&P), Six Sigma, or Project Management Professional (PMP) certification or related
• Ability to think creatively to solve problems
• Passionate about providing excellent service to fellow crewmembers and customers
• Excellent verbal and written communication skills
• Excellent organizational and strategic time management skills
• Effective research skills including the ability to analyze information, make determinations, and issue progress reports in accordance with company guidelines
• Highly motivated self-starter with the ability to multi-task
• Ability to rapidly resolve complex issues

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun
• Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) and Safety Action Report (SAR))
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls 
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position

Equipment:

• Computer and other office equipment

Work Environment:

• Traditional office environment

Physical Effort:  

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

• The base pay range for this position is between $100,000.00 and $128,600.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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