Org Marketing Statement

Parker Hannifin is a fortune 250 global leader in motion and control technologies and systems. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or parkerhannifin.

Position Summary

Are you ready to shape a brighter future?

In the Motion Systems Group and Pump and Motor Division, we play a pivotal role in applications that change our world. We are in almost everything that moves. With our wide range of technologies, we help our customers solve their most complex engineering challenges by living our purpose: Enabling Engineering Breakthroughs that lead to a Better Tomorrow. We believe that our team members are our key assets and that a diverse workforce is a driving force to bring our purpose to life. We foster a culture where every team member feels safe, included, and empowered.

We all belong, we all matter, and we all make a difference.

We have an exciting opening for a Quality Department Manager in Greeneville, TN. This position provides leadership and management of the site Quality function in accordance with Parker policies and all applicable customer, regulatory, and U.S. Government requirements. While owning the Quality Management System (QMS) to ensure policies, plans, standards, and requirements are defined, deployed, audited, and continuously improved to meet business objectives and customer expectations.

Your main responsibilities

• Define, deploy, and verify quality requirements across the product lifecycle to enable effective planning, control, and compliance.
• Lead Total Quality and continuous improvement initiatives across business units; coordinate TQM/Lean/Six Sigma efforts to drive FPY, DPPM, COPQ, and customer satisfaction improvements.
• Maintain compliance with ISO 9001; plan and conduct internal audits; ensure external audit readiness.
• Implement Advanced Product Quality Planning (APQP), PPAP (as applicable), FMEA, control plans, process capability, and robust change management for process changes.
• Lead corrective and preventive actions (CAPA) using structured problem-solving (e.g., 8D, DMAIC); ensure root cause elimination and effectiveness verification.
• Monitor, analyze, and report quality metrics (e.g., FPY, DPPM, defects, cost of poor quality, warranty/returns) to drive data-informed decisions.
• Manage calibration/metrology programs, including MSA (gage R&R), to ensure measurement integrity.
• Utilize digital/automated systems (e.g., eQMS, ERP/MES, SPC tools) to plan, implement, and track quality processes and records.
• Serve as the customer-facing quality leader: provide timely, comprehensive responses on quality systems and product quality; support customer audits/visits.
• Develop talent: coach, train, and mentor team members; foster a culture of accountability, problem-solving, and continuous improvement.
• Ensure document control and records management per Parker and regulatory requirements.
• Maintain high standards of customer service, throughput, product quality, cost reduction, and people productivity.

Qualifications

We are looking for talent with:

• Bachelor’s degree in engineering or a related technical field required; advanced degree and/or ASQ certifications (e.g., CQE, CQA, CSSBB) preferred.
• 5–7+ years of progressive quality experience in a world-class manufacturing environment.
• Demonstrated leadership with the ability to motivate, coach, and develop teams.
• Strong knowledge of Total Quality concepts and ISO 9001
• Proficiency in statistical methods and tools (SPC, capability analysis, DOE); experience with Minitab or equivalent analytics tools.
• Experience with structured corrective action methodologies (8D, DMAIC) and risk management (DFMEA/PFMEA).
• Effective written, verbal, and interpersonal communication skills; strong facilitation and coaching capabilities.
• Experience with ERP/MES/QMS platforms and MS Office; data visualization skills preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• Limited travel required (e.g., up to 10–15); support supplier and customer visits as needed.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.  However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants U.S. Equal Employment Opportunity Commission

Drug Tests

Drug-Free WorkplaceIn accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.