We’re more than aviation experts, we’re pioneers. We challenge what’s possible. From breaking the sound barrier to advanced tiltrotor systems. Today, Bell is shaping the future of aviation through specialized engineering. And we want you.

Response Technologies has a culture that encourages initiative, integrity, innovation, and ownership. Our company’s start-up culture drives collaboration across teams, be self-starters, possess a sense of humility to learn from each other, and maintain a focus on quality products that save lives.

Quality Systems Manager

The Quality Systems Manager will manage and maintain a highly compliant and practical quality system. Manages the day-to-day functions of the quality team including quality engineers and technicians. Is responsible for CAPA systems.

This role is onsite in Coventry, Rhode Island.

What you’ll be doing as a Quality Systems Manager:

• Participates in modification of the Quality organizational structure and is responsible for the development of overall Quality objectives and long-range goals.

• Acts as a person responsible for regulatory compliance (AS9100) for external Quality Systems Assessment agencies such as Perry Johnston and Bell/Textron Corporate Quality Compliance Auditors and in maintaining site AS9100 certification.

• Serves as Lead Facility FOD coordinator

• Manages training of new Quality team members as well as requisite quality training for all RT team members.

• Develop, analyze, and report on a variety of Quality metrics and PEAM KPI’s.

• Support the senior staff and manufacturing managers to continue to implement a culture of continuous safety and quality improvement.

• Directs the management of staff, including workforce planning, recruitment, skills and performance assessments, workload distribution, training compliance and documentation, professional development, and corrective action.

• Advises and coaches supervisors and group leaders, and their staff on technical and operational OFI’s.

• Assists in the application of root cause analysis to diagnose and correct OFI’s and audit findings.

• Leads efforts and training for the site for AS9100 standards and coordinates with all stakeholders

• Develops and documents quality metrics that are aligned with AS9100 standards

Skills You Bring to This Role:

• Quality systems and project management experience, procedure documentation

• Proficiency in MS office products

• Detail oriented and organized 

• Customer service experience 

• Excellent verbal and written communication skills

• Effective team player and critical thinking skills 

• ASQ Certification (CQE/CQA/CQM) preferred

What You Need to be Successful:

• Bachelor’s degree in a related technical field such as Engineering or Physical Sciences

• At least 5 years of experience in quality management role. 

• At least 15 years of experience in quality roles.

• Experience in leading AS9100 compliance efforts, including but not limited to: audits, root cause/corrective actions, FOD prevention, and partnering with other disciplines to continually improve process flows and documentation

• Experience with writing procedures, SOP’s test reports, test plans, work instructions and other technical documents

• Some domestic overnight travel required

What we offer you in return:

• You’ll be off every Friday with our 4x10 work schedule
• 80 hours of Personal Time Off (PTO)
• 120 hours Vacation time
• 12-13 paid holidays per year
• 6 weeks parental leave
• Tuition reimbursement
• Competitive salary
• Comprehensive health insurance
• Access to Employee Resource Groups

It’s time to make your mark on the future of aviation. Join us on this mission, and let’s make history together.

We are on a journey to amplify innovation, cultivate purpose and bridge experiences by fostering a culture that is driven by unique perspectives, voices and values.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR)., Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information. , The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.