Senior Executive, Domestic Operations and Hub Control Centre

Assistant Manager, Domestic Operations and Hub Control Centre

Senior Executive will support the Assistant Manager in executing and monitoring operational strategies for Domestic Stations and Hub Control Centre. The role requires hands-on involvement in daily operations, project coordination, compliance and continuous improvement efforts to ensure safe, secure, and efficient services in line with regulatory and airline requirements.

• Responsible to monitor Domestic Stations and Hub Control Centre day-to-day activities
• Monitor ground handling performance to ensure alignment with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Monitor project milestones, prepare regular reports on operational performance, and escalate issues as necessary
• Analyse data to identify trends, inefficiencies, and potential risks as well as assisting in cost tracking and budget monitoring
• Represent AeroDarat in the evaluations of and negotiations with ground handling vendors and ensure that these vendors fulfilled the requirements / criteria set by AeroDarat standards before they are appointed.
• Ensure that all information / directives / instructions from Head Office are cascaded down to all Domestic Stations.

• Tertiary education (Master/Degree/Professional qualifications) in any field of study or its equivalent from recognized institutions with at least 2-4 years working experience in aviation or related industry.
• OR Secondary education (SPM or equivalent certification) in any field of study or its equivalent from recognized institutions with at least 5 years working experience in aviation or related industry.

• Proficient in Microsoft Office and operational reporting tools.
• Good knowledge in Above The Wing and Below The Wing activities
• Good communication and interpersonal abilities.
• Well organized, meticulous attention to detail and accuracy, able to work on own initiative to specific deadlines, have the ability to recognize and deal with challenges promptly and efficiently

• Managing hands-on daily operations while simultaneously supporting strategic initiatives and long-term improvement projects.
• Collaborating effectively with various departments and station teams to drive operational consistency and performance.