Position Summary:
The Senior Manager Paid Media will lead JetBlue’s paid media program across search, social, display, programmatic, OOH, and emerging channels. This role combines marketing strategy, media planning, and business performance to lead the team responsible for driving revenue and bookings for JetBlue via paid media channels.
As the owner of JetBlue’s paid media strategy, the senior manager will oversee annual channel and audience planning, budget management, and cross-functional alignment with Revenue Management, Network Planning, and the broader Marketing organization. They will lead an in-house team of paid media managers and analysts and partner closely with creative, analytics, and creative agency teams to deliver best-in-class media campaigns that meet awareness, engagement, and conversion goals to maximize bookings and revenue. The Senior Manager, Paid Media is an effective communicator at all levels and team leader who has a strong sense of strategic direction and understanding of the digital/social eco-system as well as team leadership.
 
Essential Responsibilities:
- Develop and lead execution of a strategic vision for building and maintaining a best-in-class paid media presence for JetBlue. Lead JetBlue’s paid media strategy across all channels, ensuring alignment with e-commerce, revenue, and brand objectives
 
- Oversee annual and quarterly media planning, forecasting, and budget allocation across channels
 
- Develop the integrated channel mix strategy (paid social, search, display, programmatic, OOH, CTV, podcast, and partnerships)
 
- Translate business and network priorities into actionable paid media plans
 
- Act as the primary point of contact between Paid Media and other key functions — Revenue Management, Network Planning, and Loyalty to develop paid media strategies that address business needs
 
- Collaborate with the Creative and Advertising teams to ensure media strategy and creative assets align and perform effectively
 
- Partner with Analytics to define measurement frameworks and ensure media KPIs ladder to business outcomes
 
- Oversee agency and platform partnerships (Google, Meta, DSPs, and other business partners)
 
- Drive innovation in media buying — testing new formats, data partners, and automation tools
 
- Own paid media performance management — reviewing channel insights, pacing, and efficiency metrics monthly
 
- Champion a testing and optimization roadmap in partnership with the Analytics & Optimization Manager and channel specialists
 
- Oversee development of audience segmentation and dynamic creative optimization (DCO) capabilities
 
- Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement
 
- Other duties as assigned